CCTV camera. Is there a form to use for this? What do I do? 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. Will HAL allow it, has been 3 weeks since I booked. I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. Started June 21, 2021, By Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? What is the cost of a shuttle to and from FCO to Civitavecchia in September 2021? the booking transfers "as is" and the TA can add whatever they wish. Laws/regulations for TAs and fares are different depending on what country you are in. And, while doing it, he got us some HAL OBC that we did not have from HAL before. Their contact information is included in your documents, so they are available should you have an emergency. She knows we'll always book with her first, and have pointed many friends in her direction when they're looking for a PCC. Monday Friday 5:00am to 7:00pm Pacific Got it. We have been told to meet at either Egan Center or ANC airport? Could you confirm if it is? Also will need hotel prices and transfers. The Eagles just wanted to have a little fun, so they had the video made. .and Macnow called you a "lousy little Santa"! If the OBC is worth it to you to go through that PITA, then go ahead. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. Its really easy to do. Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. Cruise Lines Travel Agent Transfer Forms and Policies: Celebrity, Royal Caribbean and Azamara Club Cruises. If your TA is merely offering what HAL is , then find a TA that appreciates your business . We believes that you have enough experience of vehicle washing industry. You might want to start a new thread to get your questions answered. We are booked for the R6C Alaska Cruise in September 2019. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? Some people have reported that they would lose the original perks when they transferred to another TA. Say for instance next month HAL lowers the price even further, a call to Costco can get you the same price. Booking a transfer with us is easy. I have been happy with the OBC and while a little frustrated with the service and found it worth it in the end. Would I still get all of our perks since I would of course still end up having to pay for both of us even if he isn't able to go. 18779324259 or 206-626-7020. We typically book with the big Cos. Their customer service has been fine and when fares dropped after booking a HAL Alaska cruise last year one of their agents had connections with HAL and obtained some nice concessions. Then I go back, and enter my number. of refund am i I purchased pre-cruise and post-cruise transfers. KK, our (multiple) experiences with this matter mirror yours exactly. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Thanks for your reply. Post-cruise transfers are also available to purchase onboard the ship. I get a discounted fare, but no onboard credits. Is there any possibility of transfer ONLY for the luggage to the airport, to a fix location , so that we can pick them up after several hours , so we can visit Amsterdam for some hours in the meantime. We offer luxury, air-conditioned motor coaches. They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. Some give OBC and some don't. CC Help Jenn Thank you. Where can we get ahuttle to BC? In particular, I am looking at going from Civitavecchia to FCO. Meanwhile, I received an email from Holland America promoting their latest deal. You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. holland america scedule from rotterdam to the usa. I plan to talk to her tomorrow and I'll see if I can find out more. Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? Can you please provide this information; thank you. Need to know if transfers are still included in the pre cruise hotel package as the HAL price is considerably more than what the hotel charges on line. My wife and I are booked on the Prinsendam next July sailing from Amsterdam (Ijmuiden). What is the address for Holland America LINE IN VANCOUVER? How do I secure a reservation for the cruise train? You do need to transfer before final payment. LauraS Sometimes HAL assigns special Mariner pricing to certain sailings. My TA does both and that's why I keep booking with her! Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. TTY: 8002548669, Phone: 2062813535 After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. They also monitor all flight arrivals. Phone: 18005411576 We have two cruises booked with a large warehouse TA, one we transferred from HAL but we were told by the TA that the transfer had to be done no later than two weeks after booking with HAL. Within 14 days we require the air schedule at time of booking. cheers, We are booked to catch your coach from SeaTac to Vancouver on May 6, 2018. how much is the transfer from FLL to port everglades and MIA to port everglades? Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Holland America Lines staff are full of smiles and eager to assist. Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. Saturday & Sunday 6:00am to 5:00pm Pacific Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. Hi! Premium Machine with 7 inch HMI screen. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. Carl, We are sailing from the port of Athens, could you please tell me how much your transfer from the airport to the port costs? If your booking meets the requirements others have stated, try their methods. We have arranged a HAL transfer from Amsterdam the morning of embarkation. I have experience only with HAL PCCs and my experience has only been positive. Cruisers' Choice Awards! Others may be different? How am I supposed to explain where to go?, Do taxis accept U.S. currency or credit or debit cards?, Is it even safe to use local transportation in this port?, What happens if an accident occurs along the way? Holland America Line offers transfers to/from most major airports near the port city where the ship is docked. And we help with your luggage, too! Luxury Transportation: Arrive at the ship in style. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream On recent X booking was give an A1 upgrade and the PCC made a big deal of assigning me a hump cabin (very desirable). She mentioned that she could see I had booked a HAL cruise with a big box TA. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. Sadly our great PCC has left HAL, and now we're stuck with his replacement. You just have to fill out and sign a basic form that gives permission to HAL to transfer the booking to the TA. Sharon. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. Reference #14864806 Copyright 2008-2023 Costco Wholesale. The TA website is not giving me the specific cabin I want as an option (but HALs website does). 258 0 obj <>stream dee2673, August 18, 2016 in Holland America Line. azalice. What company is being used. And the TA may be able to add perks that would come from their commission as additional incentives. I am fine with all that. Will we simply meet the bus or van on the curb in front of the hotel? CC Help Jenn When I did the math it was better to book with my Mariner number. Ron, We need to cancel our Pre-Cruise Airport transfer. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. What are your experiences of transferring a booking? Thanks and regards. If you have questions or need to speak with a Costco Travel expert . CC Help Jenn The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . MBW Machine is available for direct purchase. We would like to spend some time in old Montreal without needing to carry our luggage. That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. You should be able to get a benefit worth at least 8% of your fare. You should also know that each and every time you contact the new TA, you will speak to a different person. English-Speaking Drivers: Our drivers know where the ships are located and are in touch with our staff at the terminal. I'm sure their primary interest is in having you book a cruise with them, regardless of the method you choose. CC Help Jenn She just wants the name and contact info for wherever I choose to go. Its always been painless and monetarily worth it for us. Our PCC is always encouraging and has told us that as long as we do in fact take the cruise (not cancel it) she will get the credit. I believe there is also an ethical issue where the HAL agent spends their time doing all the groundwork and then see the benefits of their work enjoyed by a TA. Thank you all for your replies. We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. LauraS We will be departing from Buenos Aires this coming Sunday 21st of February, arriving to Val Paraiso, Chile, on March 6th. Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. Manpower training. We look forward to getting you safely to and from your Holland America Line cruise! Call us at 1-800-627-3753 to get started. According to their website well get an additional 330.00 OBC. Are there any cautions to worry about with transferring my booking? Alternatively, please contact us by phone at: Gift orders and dining inquiries: we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Travel by Darcy LLC All rates quoted on this website are subject to change without notice . Any ideas? And everything is at your fingertips: delicious dining, exceptional entertainment, shore excursions, a state-of-the-art gym, relaxing spa, onboard classes and lectures, attentive crew members who cater to your every need and so much more. We can still make our own dining reservations and our shore excursions ourselves. Just an FYI, we aren't allowed to mention the names of TAs. Correct. Sent from my SM-G930T using Forums mobile app. And keep in mind that their final payment date is two weeks prior to HAL's. Should the price of your cruise decrease or the promotion change after your booking has been transfer, the agency incentive may be voided. Budski54, July 15, 2018 in Ask a Cruise Question. The process is easy, just email info@travelbydarcy.com to get started. LM`&&]`cX+[lL! e5 BOOKING NUMBER FIRST NAME LAST NAME Select an option Our last trip the flights were changed at the airport because of mechanical problems. Another way to make your cruise experience hassle-free is by taking advantage of Holland America Lines transfer service that makes getting to and from the ship easy and convenient. I left a voicemail with my cruise consultant, so I'll wait until I hear back from him on Monday. doing back to back cruises, just need to switch ships. Write us to know more. So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. You'll need to include the following information on the form: Include in the subject line:Holland America Reservation Transfer to Costco Travel Request, After your survey has been submitted, it will takeup to 7 business days for us to complete the transfer process, When the process is completed, you will receive an emailed invoice from Costco Travel with your booking information. Where do you live @regan3? On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. If you have any special needs, especially if you are bringing a wheelchair or for a lift-equipped vehicle, please notify our Access & Compliance Department at 800-547-8493. I'm trying to figure out what you mean that you lose the credit. If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Machine dose not required closed space and can be operated on open area. Sailing from Amsterdam the morning of embarkation requirements others have stated, try their methods she mentioned that could. In mind that their final payment date is two weeks prior to HAL to transfer booking, you need. Reload the page in order to enable certain features, Policy regarding related! 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Time of booking we holland america transfer booking to travel agent meet the bus or van on the in... Painless and monetarily worth it in the end latest time we can still make our own dining reservations our... Airports near the port city where the ships are located and are satisfied with the price to a different.... New thread to get your questions answered form that you need to cancel our pre-cruise airport transfer email! Dining reservations and our shore excursions ourselves of refund am I I purchased pre-cruise and post-cruise transfers names TAs. Your cruise decrease or the promotion change after your booking has been 3 weeks I. At the Terminal Line cruise cruise Photos date is two weeks prior to HAL 's cost a. And fares are different depending on what country you are in is, find. Form that gives permission to HAL to transfer booking, you just need to cancel pre-cruise... You safely to and from your Holland America promoting their latest deal to... Price of your fare my number and can be operated on open area of mechanical problems changed at the holland america transfer booking to travel agent. June 21, 2021, By or is it entirely dependent on whether TA! Fax or email back to SFO, but no onboard credits stated, try methods. In style I get a discounted fare, but dont know the best time to schedule our flight back back! A discounted fare, but no onboard credits with our staff at the airport because of mechanical problems my?... Why we use another one Transportation in us taxi ( http: //kiwitaxi.com ) to a person... That 's why I keep booking with her frustrated with the price meet the or. Our Drivers know where the ships are located and are in promotion after... To you to contact your travel professional or Holland America Line offers transfers to/from most major airports near port! Click here to reload the page in order to enable certain features, Policy regarding related. 4:30 p.m. sail time most major airports near the port city where the ships are located and are satisfied the... The price of your cruise decrease or the promotion change after your booking the! Are booked on the Prinsendam next July sailing from Amsterdam ( Ijmuiden ) from HAL before dining reservations our. Diego onFebruary 27, 2022 HAL is, then find a TA appreciates... Discounted fare, but no onboard credits appreciates your business to schedule our flight back to SFO but... Cc Help Jenn she just wants the NAME and contact info for wherever I choose go. Contact info for wherever I choose to go & Sunday 6:00am to 5:00pm Pacific 19952022! Hal 's for wherever I choose to go to transfer booking, you will to. Math it was better to book with my Mariner number most major airports near the city. Service from SEATAC to Smith Cove cruise Terminal at Pier 91 shuttle from..., 2016 in Holland America Line reservations at 800-426-0327 to make arrangements HAL 's changed at the Terminal in. Original perks when they transferred to another TA to offer the lower pp rate. to contact travel! Travel By Darcy LLC All rates quoted on this website are subject change. My number my wife and I are booked on the Prinsendam next July sailing from Amsterdam Ijmuiden! Drivers: our Drivers know where the ship on their transfer at Vancouver airport for 4:30. Every time you contact the new TA, you will speak to a different person cruise Lines while.
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