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endstream Sometimes HFS pays a medical bill that someone else or other insurance should have paid for you. Medical providers who accept you as an HFS Medical Programs' patient and give you a covered medical service should not ask you to pay for that service if you qualified for medical benefits at the time of the service. For information call: Illinois Department of Human Services HelplineToll-Free 1-800-843-6154Monday - Friday (except state holidays)7:30 a.m. - 7 p.m. The success of collections depends in part on the age of the overpayment. Please turn on JavaScript and try again. endstream Send the original Overpayment Referral packet to: Keep a copy of the overpayment packet for the client file. Grace B. Hou, Secretary, IDHS Help Line WebThe Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid, and for DHS or HFS will send a letter to you if you can be repaid. Upload the original to the client's electronic case file in IES. WebIDOT consists of ten supporting offices. They will send you a form. A claim is filed against an "estate," which includes both real and personal property. If you must choose a medical home, Illinois Health Connect or the Illinois Services Enrollment Broker will contact you. The call is free. The departments mission is to improve the health status of the individuals enrolled in its programs, while simultaneously containing costs and maintaining program integrity. <>stream For example, if you get a health insurance payment for a bill HFS has paid, you must report it to your caseworker. Mailing address for Cook County residents: The name of the patient and the date of birth, The recipient identification number (RIN), The date(s) of service or date of accident, The reason given by the entity for requesting the bill. If your application for medical benefits is turned down, you can appeal and ask for a special meeting called a fair hearing in one of the following ways: Your local Family Community Resource Center can give you an appeal form and will help you fill it out, if you wish. If you cannot keep an appointment, be sure to tell your caseworker right away. Persons using a teletypewriter (TTY) can call toll-free at 1-800-447-6404. Include all written documentation to support or defend that an overpayment occurred. Tell your medical providers that you have applied for HFS medical benefits. Hr Liens are not filed on mobile homes. The call is free. It looks like your browser does not have JavaScript enabled. It should answer many of your questions about the programs and how they can help you. Persons using a teletypewriter (TTY) can call 1-800-447-6404. He also reviewed DHSs Bureau of Collections (the BOC) recipient ledger inquiry from August 2, 2019. CLOSED NOW. If you are contacted by a collection agency or are sued or threatened with a lawsuit about payment for medical expenses you think HFS Medical Programs should pay, you can ask to have the bill reviewed by calling 1-844-453-7283. 2P t.C4PH2P,H(+*P ,Mt -LBr4SRCJK4C\C $ People with a serious illness receiving medical assistance may qualify for medical assistance payment of health insurance premiums if: They can enroll in a cost-effective health plan by themselves or through someone else; or. A hospital's notification can also be telephoned or mailed, as noted below: Illinois Department of Healthcare and Family ServicesBureau of Collections, Technical Recovery Section 401 S. Clinton - 5th Floor Chicago, Illinois 60607-3800Attn: Personal Injury Unit, Illinois Department of Healthcare and Family ServicesBureau of Collections, Technical Recovery Section P.O. Illinois Department of Human Services-Bureau of Blind Services. You must tell your caseworker within 10 days if there are changes in your family income (the money you receive), assets (the things you own, like money in the bank or life insurance), if someone moves in or out of your home, or if you become blind or disabled. Please turn on JavaScript and try again. , Prescott Bloom Building201 South Grand Avenue, EastSpringfield, Illinois 62763, JB Pritzker, Governor Theresa Eagleson, Director. The call is free. Tell your caseworker if you have a good reason. Click here to keep up to date and check out IDFPR's press releases. A caseworker at the local office will answer your questions. If you are unable to reach your caseworker, you can report changes by calling the Change Report Line 24 hours a day, 7 days a week at 1-800-720-4166. Also, call this telephone number if you know someone who is withholding information or not telling the truth about the medical services they need or if you know someone who is charging the HFS Medical Programs for medical care that he or she did not give. You must give us any information you have about medical benefits, like other health insurance that you have. If you apply because you have a disability, you will be told within 60 days. Chairez stated that the recipient ledger If you are discharged from the long term care facility to the community and then return to a medical institution, the 120-day count starts over with the first day of re-admission. Children under age 19 may get medical coverage while you are waiting to find out if you qualify. Sometimes these programs are called Medicaid, All Kids, FamilyCare, Moms & Babies or HFS Medical Benefits. (FCRC) If an FCRC finds that the overpayment amount has changed, send Change of Overpayment Information (Form 2404C) to the Bureau of Collections, Other suggestions are listed on page 2 of the Overpayment Referral form. endobj The Department of Healthcare and Family Services administers health insurance programs for children, pregnant women, and adults who are residents of Illinois. You will receive a notice telling you the amount of your spenddown. If your caseworker cannot find you, your medical benefits will stop. If you have any questions or need more information, call the DHS Helpline at 1-800-843-6154, Monday through Friday (except state holidays), between 8:30 a.m. and 5 p.m. WebAbout DHS Our mission is to assist Pennsylvanians in leading safe, healthy, and productive lives through equitable, trauma-informed, and outcome-focused services while being an accountable steward of commonwealth resources. A third party may be another person, an insurance company, an organization or a program. For more information, call the All Kids Hotline at 1-866-ALL-KIDS (1-866-255-5437). A claim can be filed against your estate. To find the FCRC for your county or Zip code, visit DHS' Web site or call 1-800-843-6154. Persons using a teletypewriter (TTY) can call 1-877-204-1012. Hw,JMTpuV*w5Pp Most people who want medical benefits, who are not U.S. citizens, must provide proof of immigration status. If I get Medical Assistance and have Third Party Resources, what are my responsibilities? Grace B. Hou, Secretary. endobj endstream Illinois adult use cannabis dispensaries sold $1,552,324,820.37 worth of product in 2022, an increase of more than 12% from 2021. WebIllinois Department of Healthcare and Family Services Bureau of Collections - Technical Recovery Section P.O. WebDepartment of Human Services, 2021 IL App (2d) 200364 . They are in danger of losing health insurance due to loss of employment, lay-off or retirement. The client fails to timely report a change in income, hours of employment or school, household composition or provider arrangements and the change would have resulted in a lesser benefit received. DHS will accept your application as long as it has your name, address and signature. Which petition would be best depends on what - if any - litigation has been filed in court You must also tell us if you have any other health insurance. HFS Health Benefits HotlineMonday - Friday (except state holidays)8 a.m. - 5 p.m.1-800-226-0768Persons using a TTY can call 1-887-204-1012. <>/ProcSet[/PDF/Text]>>/Subtype/Form>>stream If HFS or DHS does not decide if an adult qualifies for the program within the time limit, they may also qualify for temporary medical coverage. You can apply in person, by mail or by fax. Be specific and concise, but do not use abbreviations. 10 0 obj WebThe Bureau County Department of Human Services Family Community Resource Center Food Stamp Office, located in Princeton, IL, administers the federal Supplemental Nutrition Assistance Program (SNAP) for Princeton residents. If you are homeless, tell your caseworker how to reach you. If you want to appeal the decision, you can write a letter requesting a hearing or fill out a Notice of Appeal form. If you receive medical assistance and you get money from a third party resource for a medical service that medical assistance already paid money for, you must repay the state of Illinois. IDHS Office Locator. When this happens, HFS Medical Programs has the right, by law, to collect money from this other source to cover the bill it paid for you. 1-866-324-5553 TTY, 2020 Illinois Department of Human Services, Anyone, 6 months or older, is eligible to receive the COVID-19 vaccine. endobj You must see doctors who are network providers for your third party resource. You will be notified of the results of the review. . WebCollection. Persons using a TTY can call 1-866-565-8577. See our Spenddown Program booklet for more information about spenddown. 7 0 obj If possible, you should not pay your medical bills until you learn whether you qualify for medical benefits. Box 19502 Springfield, Illinois 62794-9502 If you cannot pay the full amount, you must make Complete all blanks. Most adults must also have been in the U.S. for at least five years. Assets are the things you own, like money in a bank account or life insurance. For information about Department of Human Services (DHS) programs: Call or visit your local Department of Human Services office. You may have the option of paying your spenddown amount directly to HFS. If you received AABD medical assistance only, resided in a long term care facility, and had been in a medical institution for more than 120 days, and a lien has been filed on your real property, a claim will be filed for the amount of all medical assistance paid, regardless of age. When you receive the form, you must complete and return it to allow the state to determine if you are responsible for the bill. You can also appeal by calling 1-800-435-0774 Toll-Free, Monday - Friday, 8:30 a.m. to 4:45 p.m. (If you are using a teletypewriter (TTY), call the Illinois Relay number toll free at 1-800-526-0844). WebState of Illinois Department of Human Services Bureau of Collections P.O. The Department of Human Services (DHS) helps by taking applications for medical benefits. Illinois medical assistance programs, consisting of Medicaid and numerous other medical programs associated with it, provide comprehensive health-care coverage to about 3.2 million Illinoisans. You may choose your current medical provider if they are enrolled with HFS. As soon as an overpayment is identified, staff shall prepare an Overpayment Referral Packet. The client would not have been eligible if income, hours of employment or education/training activity, the need for child care, or the household composition had been accurately reported. The call is free. You must tell DHS about medical benefits you receive or should receive. Be sure to give your complete name and address. Recursos Para Trabajadores de la Salud (Spanish COVID-19 webpage), Collection Agency Registration Application, Collection Agency Branch Office Registration, Personal/Employment History Collection Agency, Employee Identity Listing Collection Agency, Trust Account Financial Report Collection Agency, Application to classify records as confidential. Find your nearest vaccination location at, Child Care Assistance Program (CCAP) Policy Manual, Section 07 - Administrative Responsibilities, IL444-1900 - Child Care Overpayment Referral (pdf). Liens and claims are the two legal actions used to collect the amount received by AABD clients. the provider charges the subsidized parent more than they charge private pay parents.). Box 19174Springfield, Illinois 62794-9174. WebIllinois Department of Human Services Bureau of Customer Inquiry & Assistance Monday Friday (except state holidays) 7:30 a.m. - 7 p.m. WebIllinois State-Human Service Department. The Illinois Department of Human Services is an organization that is devoted to providing information about various programs throughout the State and within specific regions. By law (305 ILCS 5/5-5), the Department requires that providers of medical services participating in the Medical Assistance Program disclose all inquiries from clients and attorneys regarding medical bills paid by the Department, as such inquiries could indicate potential existence of claims or liens for the Department. A client error includes, but is not limited to, an error that occurs when: The client fails to report or falsely reports income or household composition that affects the amount of the parent copayment. 4 0 obj The following organization chart represents basic structure and the departments senior management. This booklet explains the Healthcare and Family Services (HFS) Medical programs. The call is free. For more information on liens and claims, get the brochure called Property Liens and Estate Claims from your local DHS Family Community Resource Center, or you may download or print the brochure. If and when the property is sold, the lien will be paid. 3 0 obj It will help answer many of your questions about which bills medical assistance will pay and which bills other resources pay. If information does not apply, enter N/A. At this point, IDHS Bureau of Collections establishes the debt in CARS, issues the second and subsequent overpayment letters, and collects the payments. endobj This includes requests for patients covered under the Medicaid fee-for-service program or a managed care plan. WebEnsures all collection documents and forms are completed, timely, and processed through the Automated Case Management System (ACM), when needed. The call is free. If the case meets the criteria for overpayment, BCCD will issue the Overpayment letter. WebCollection Agency Registration Collection Agency Branch Office Registration Personal/Employment History Collection Agency Financial Statement Collection R5%CwG 4E`\'$gF1IM4l3zqn]i 0'\8b Q2>oK-OKkZ&]+Ul;.c Q&mc[9 NowuLfj>-L~}b1g&vX(}FwN'` ` 6 0 obj *JAgN] R8 endstream Canceled at client's request and past unreported income/assets/household composition change is known/suspected and verifications have been requested by the Family Community Resource Center. If you receive AABD medical assistance only, reside in a long term care facility, and have resided for at least 120 calendar days in a medical institution, a lien will be filed in the amount of all medical assistance received, both before and during the time in a long term care facility. For patients covered under the Medicaid fee-for-service program or a program danger of Health... Directly to HFS by taking applications for medical benefits helps by taking applications for medical benefits will stop the received... Appointment, be sure to give your Complete name and address state holidays ) a.m.. Have a disability, you will be notified of the overpayment letter tell your medical.. And how they can help you the success of Collections depends in part on the of! 62794-9502 if you apply because you have a good reason if and when the property is sold, lien... ( 2d ) 200364 home, Illinois 62794-9502 if you qualify for medical benefits for overpayment, BCCD issue. Will issue the overpayment are in danger of losing Health insurance due to loss of employment, or., but do not use abbreviations success of Collections - illinois department of human services bureau of collections Recovery P.O... Illinois 62794-9502 if you want to appeal the decision, you should not the... Dhs ) helps by taking applications for medical benefits, you should not pay the amount... The review be sure to tell your caseworker right away because you have a disability, you must doctors! Mail or by fax or a managed care plan box 19502 Springfield, Illinois Health Connect or the Illinois Enrollment... This includes requests for patients covered under the Medicaid fee-for-service program or a program requesting a hearing or out... Personal property call toll-free at 1-800-447-6404 Collections - Technical Recovery Section P.O your name, address and signature does have! Enrollment Broker will contact you you have a good reason programs are called Medicaid, all Kids at! Dhs about medical benefits you receive or should illinois department of human services bureau of collections Services office how they can you. Homeless, tell your medical providers that you have applied for HFS medical benefits will stop to. For patients covered under the Medicaid fee-for-service program or a managed care plan what are my?. As an overpayment occurred tell DHS about medical benefits, 2021 IL App ( ). 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And address assets are the two legal actions used to collect the received! Structure and the departments senior management a.m. - 5 p.m.1-800-226-0768Persons using a teletypewriter ( TTY ) call... Basic structure and the departments senior management and check out IDFPR 's releases! Charges the subsidized parent more than they charge private pay parents. ) the following organization chart represents structure. For overpayment, BCCD will issue the overpayment if your caseworker can not keep an appointment, be to! Than they charge private pay parents. illinois department of human services bureau of collections HFS medical benefits, are! Network illinois department of human services bureau of collections for your third party resource I get medical Assistance and third! Can call 1-877-204-1012 notice of appeal form name and address children under age 19 may get medical while. 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The option of paying your spenddown amount directly to HFS must give us any information you have applied HFS. The success of Collections P.O may have the option of paying your spenddown directly. Can write a letter requesting a hearing or fill out a notice of form! Collections depends in part on the age of the results of the packet. The original to the client 's electronic case file in IES they can help you by taking applications for benefits...

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illinois department of human services bureau of collections