Pay by mail not recommended for Prepay, as it may take a few days for a check to reach us by mail. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. Benefit from participation in Community Solar. Is solar right for your home? Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. Every Entergy customer account is aligned with one of 21 cycles so that they are billed on, or about, the same date each month. When your income wont stretch any further, help is available. Find out how Electronic Data Interchange can streamline your business transaction process. Subscription charge for Community Solar participation. However, fuel costs can vary from projections. Mississippi Power's avoided-cost currently ranges from 2.29 to 3.62 cents/kWh, depending on the time of day and season of the year. Southern Company. If you look at this section of your bill, youll see last months reading subtracted from this months reading to get the amount of kilowatt hours (kWh) youve used during the previous month. Enter the full account number as it appears on your Entergy bill. doxo is not an affiliate of Mississippi Power. Learn more about pricing and rates. No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. Residential Residential Services We want you to be fully in control of energy consumption in your home. Authorized payment locations are a convenient way to pay your bill at a time and place fits your schedule. Residential Customer Service - Monday through Friday 7 a.m. to 7 p.m. Business Customer Service - Monday through Friday 8 a.m. to 5 p.m. Use constitutes acceptance of General Website Terms and Conditions. No matter your industry, learn the steps you can take to make your business more energy efficient. Any Mississippi Power customer may determine if they are eligible for the low-income rate for net metering by calling the toll-free number 855-847-0555 to speak with a representative from Catholic Charities. Please visit a specific chapter listed below or visitsalvationarmysouth.orgto find the nearest chapter near you. We want you to be fully in control of energy consumption in your home. The company's annual Environmental Compliance Overview (ECO) plan provides a vehicle for the PSC to review and approve the prudently incurred environmental compliance costs to include in rates. An eligible household is defined as a mortgage holder household in which at least one or more individuals has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship after January 21, 2020; has fallen behind on one or more mortgage loan, property tax, property insurance and/or HOA/condo association payments; and has a household income at or below 100% of the area median or 100% of the median income for the United States ($79,900), whichever is greater. Energy Usage & Charges Graph (s) 5. You can manage your prepay account from your smart phone two ways: Download the Entergy mobile app via the Apple app store or the Google play store. Get a better understanding of your bill with our detailed sample bill that explains every line item. We have a strong record of meeting or exceeding standards set by state and federal environmental agencies. The program is intended for those customers who rely on special medical equipment, such as kidney machines, respiratory equipment, or heart or breathing monitors. On the front you'll find a summary of your current bill, information on how to contact us, timely updates and promotions, and your usage history. This service could be especially useful to the elderly, sick or people who are away from home for extended periods of time. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. Never miss a payment Get a heads-up with Billing Alerts Stay on top of your energy bill with easy notifications. Help a neighbor in need by donating to Project SHARE. Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. Amounts associated with customers Deferred Payment Arrangement (DPA). A $460,000 education campaign to help make Entergy Mississippi customers aware of additional energy-efficiency and bill help available to them. No. Sign up for . You can also find links on ways to save energy around the house and more information about some of our products and services. No one should have to choose between food or medicine and electricity. Usage is updated every 24 hours, so you can adjust your energy consumption according to your lifestyle and budget and even set email alerts for daily or monthly usage. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Or pay on doxo with credit card, debit card, Apple Pay or bank account. The TANF program was created in the 1996 welfare reform law. To find a free tax preparation site near you, visit eitclocations.com. Pay Mississippi Power quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo. You can contact them directly by phone at 800-532-1502. For a list of LIHEAP agencies, click here. The Auto Pay program normally begins with your next bill. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. The Homeowners Assistance Fund makes available $9.961 billion for states to provide relief for our countrys most vulnerable homeowners. We use a disciplined strategy to project the exact amount of fuel necessary to generate electricity for our customers and file this annually with the PSC. The Entergy bill's user-friendly and colorful layout enables you to find all the important information on your bill. It's as easy as 1, 2, 3. Choose one of the options below to enroll. We will continue to read your meter and calculate your bill each month. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); GET ANSWERS to frequently asked questions. Prepay customers will still be able to receive financial assistance. Simply create a profile by entering your user name and password. If your reading was estimated this information will be indicated on your bill. Charts and graphs give you the ability to track your energy usage. Entergy customers start using electricity before paying for it, therefore customers requesting new service may be required to make a security deposit. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. In Mississippi, call 2-1-1 for information about services available in your area. Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). Keep in mind the fluctuations you may see can be the results of weather changes affecting usage throughout the year, particularly in summer and winter months. Once the application is reviewed, applicants will receive another text and email notification about the status of the request. To review the full list of definitions please see section below. 13-month usage chart - Mississippi Power's usage information chart gives you at-a-glance information about your power usage over a rolling 13-month period. Call 1-800-ENTERGY (1-800-368-3749) to request a form for your doctor to fill out to be returned to Entergy. Finish your registration by completing the online form and submitting it. See below for programs available to assist with your energy costs. Get connected. Making free $35 energy efficiency kits available to customers. Minimum Bill required under the rate schedule. The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. You can compare usage to the previous year or previous month(s) to determine if your current usage is in line with the previous periods. Whether you are looking for your balance and due date, checking our contact information, or seeking available payment options, we are sure you will find your Mississippi Power bill easy to read. Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. Summer pricing (June through September) is higher because it costs more to produce electricity in the summer when demand for electricity is higher than it is other times of the year. What types of Mississippi Power payments does doxo process. BillMatrix is no longer accepting Nissan Motor Acceptance Company (NMAC) payments. Details of New Bill Sections 1. Likewise, shoulder pricing (April, May, October, November) is slightly higher than winter pricing (December through March) due to higher costs of production during those times. The L.I.V.E. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. Selling to Mississippi Power as a Qualifying Facility. You can pay online at www.entergy.com, select the pay by credit or debit card online option. In need of help? The customer will be directed to a representative, general information will be taken and customers will be provided a list of documents required for an appointment. BillMatrix Click hereto make a payment with a credit card. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. Save or print the online bill for record-keeping purposes. Recovers costs or provides credits associated with Entergy Mississippi's membership in MISO (Midcontinent Independent System Operator). This graphic is a breakdown of your charges that is color coded to align with your Current Charges section on the back page, with the dollar amount shown for each. Get answers on available social services. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. We offer a variety of programs and resources to help you save energy and money. This is called net metering. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. Minimize posting time with this electronic bill payment program. How can I contact Mississippi Power about my bill? Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Cost Breakdown 6. Mississippi Power takes its responsibility to protect the environment seriously. Account Detail 11. Log in to your account to view your most recent bill. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. The Third-Party Notification program allows a customer to designate a person of their choice, such as a relative or neighbor, to receive a duplicate copy of any disconnect notice the customer may receive as a result of an overdue bill. Ways to Pay 8. For Mississippi Power customers, the rate paid for electricity placed on the grid by a net metered customer is 2.5 cents/kWh above the company's avoided-cost rate. Southern Company. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Meter Reading 10. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Find ways we're helping our customers during the pandemic, including paying your bill, supporting small businesses and more. Temporary Assistance for Needy Families (TANF) is the cash assistance program formerly known as welfare. No need for stamps and trips to the post office. These rates are established by Mississippi Public Service Commission rules. 1998-2023 Entergy Corporation, All Rights Reserved. Selling to Mississippi Power as a Qualifying Facility. 1998-2023 Entergy Corporation, All Rights Reserved. Utility Account Number without dashes and spaces Locate your Quick Pay Center Code on your bill. Any additional energy your home requires is automatically supplied by Mississippi Power. Current Charges 12. Discover the financial and environmental benefits of electric vehicles. See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. Once the form is signed and returned to the office, a copy of each disconnect notice will be mailed to the third party. Each month, the oldest bill is removed from the average and the current months bill is added. Contact us online (we will respond via email). Funding a nearly $1.1 million temporary bill assistance program for moderate-income customers who struggle to pay utility bills, but do not qualify for federal bill assistance programs. I'm looking for my bill. Bill management tools that allow you to gain a better understanding of your payment amounts. Mississippi Power Customer Service We apologize for the inconvenience; the site is currently down. Once submitted, an applicant will receive a text and email notification that the application was received. This graph shows your energy usage each month represents your usage amount for the month. doxo is not an affiliate of Mississippi Power. Recovers changes to income tax and costs associated with EML's portion of the operational costs of the Mississippi Public Service Commission. 1998-2023 Entergy Corporation, All Rights Reserved. But sadly, many of our elderly and disabled neighbors living on low or fixed incomes face these choices every day. Use constitutes acceptance of General Website Terms and Conditions. No endorsement has been given nor is implied. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. BillMatrix takes Entergy payments through myEntergy.com/MakePayment and over the telephone. Net Metering & Your Bill Residential Ways to Save Renewable Energy Solar Energy Net Metering & Your Bill The electricity generated by your solar or renewable energy system serves the energy needs of your home and can reduce your monthly electric bill. Details on how to apply are below. This is a function of both energy supply needed for the home or business at any given point in time as well as factors that cause changes in how much sunshine the panels receive, such as on a cloudy day and at night. You can quickly find our customer service number, how to report an outage, or how to pay your bill. Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. You can pay your bill without lifting a finger. Start by logging in or registering your online account. Funds will be paid directly to landlords and utility service providers. The Emergency Rental Assistance Program makes available $46.5 billion to assist households that are unable to pay rent and utilities due to COVID-19. Payment help for older adults and customers with disabilities facing financial hardship our... 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