reserved. Enter the product ID without spaces and press the check box. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of House Nr *. , : , 196006, -, , 22, 2, . The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. There is no more additional stock of this item, Personal Information You can either contact Samsonite directly or take your luggage to an authorized repair center. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. N461919. Free Shipping Over $150 see details. Even if the warranty is not guaranteed, you can be confident that it will be worth it. Moreover, Tumi no longer offers a lifetime warranty for their products. Mexico: 01800) 904 89 00, Britto by Heys 21" Transparent Carry-On - "A New Day", Disney Mickey Mouse Classic Hardside 20" Spinner, Hartmann Ratio Classic Deluxe 2 Global Carry-On Spinner, Mancini Buffalo Leather 15.6" Laptop Backpack. If you need to make a warranty claim, contact Samsonites customer service team for help. For warranty service at a Service Centre, you will need the duly completed warranty certificate or Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? United States: 1-800-262-8282 This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Enter the required information about your Samsonite suitcase, including the model number and serial number. See the visuals to see where the code is located. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Save my name, email, and website in this browser for the next time I comment. Inspect your Product immediately after handling by anyone other than you. Our warranty is intended to give you specific legal rights. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). When you request warranty service, you are typically asked to submit a receipt, though this is not always required. This number can usually be found on the products tag or label. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, Our warranty is intended to give you specific legal rights. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. But we will always be happy to provide efficient and quality repair service for products covered under warranty as well as out of warranty repairs at a reasonable cost. Incidental and consequential damages are expressly disclaimed. Samsonite, American Tourister, Canadian Tourister & Lipault. It is not always necessary to use it. Copyright 2023 Samsonite IP Holdings S.r.l. Copyright 2023 Samsonite IP Holdings S.AR.L. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. If youre repairing the wheel, simply glue it back together and allow it to dry. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. WebDiscover the latest Samsonite travel luggage. Please turn it on so that you can experience the full capabilities of this site. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. the Product or its contents, breakage or entry by airline or airport personnel or governmental When buying luggage, you should carefully review the manufacturers warranty. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Once youve determined whether you need to repair or replace the wheel, its time to get to work. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. This way, you can save money without sacrificing quality. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. 20% Off Best Sellers, Shop Now. Find your local Samsonite store and favorite bag. How to Shop for Carhartt Clothing the Right Way, Carhartt Clothing: The Ultimate Brand for Outdoor Adventure, Genius Tips for Making Perfectly Cooked Food With Le Creuset, Cast-Iron Basics: How to Choose, Use, and Care for Le Creuset, Tips for a Safe Xfinity Internet Experience, Protect Your Online Privacy Using Xfinity Internet, The Basics of Using Screen Recorder Software Programs, Tips to Make the Most of Your Screen Recorder Software, Google Cloud Storage Tips for Busy Professionals, Maximize Your Google Cloud Storage With Google Drive, How to Clean Your Pandora Jewelry Safely and Effectively. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. Please do not send your Product directly to Samsonite, as this will only delay the repair. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Go to the Samsonite website and create an account. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. To the extent permitted by applicable law, any implied warranties are hereby excluded. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. This warranty is global and you may have your Product repaired at any Service Center in the world. When you purchase a Samsonite product, You can save money and reduce waste by purchasing it. Improper or incorrectly performed maintenance or repairs void this warranty. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. Go to the Samsonite website and create an account. If it is, return the luggage to Samsonite for repair. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. Consequently, if a problem occurs with this In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. The warranty covers any defects in materials or workmanship. It is important that Customers inspect their luggage after it has been handled by an airline company or any transit company. The label should have your Samsonite model number printed on it. Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. It is beneficial to both the environment and the consumers. Once the wheel is removed, youll need to assess the damage. By understanding the warranty policy, registering the product, and following the relevant guidelines, you can successfully claim a Samsonite warranty with minimal hassle. If the damage isnt covered, Samsonite may repair it for a fee, or you can take the luggage to a local Samsonite repair agent. Lets dig into it and see what we can uncover. Look for a label on the inside of your suitcase. Are you sure you want to remove the following product from the cart? WebWarranty Details If you purchased iFLY luggage or X Series by iFLY luggage, and submitted a valid registration or have a valid receipt, your luggage is covered by iFLY's Honest Warranty for 20 years or a lifetime, respectively. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. To contact them, dial a number, send an email, or visit their website. In the Case Samsonite will not be liable to pay the customer the difference If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. gift recipient of the Product. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. To the extent permitted by applicable law, any implied warranties are hereby excluded. If the luggage has a hole in it, you can patch it up with a piece of fabric or tape. With a little bit of effort, you can easily fix a broken suitcase wheel. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This warranty does not apply to damage done by airlines or gorillas. Exclusive online offer. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. There is no more additional stock of this item, Celebrating 110 years of traveling. Canada: 1-800-265-4933 Product and/or in the list of Product features on our website. , , SSL- . Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. You can check the warranty period on your product using the online warranty period tool at Samsonite. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. WebFor warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Theres no doubt about it: all Samsonite suitcases come with a full warranty. It is critical to consider a few factors when claiming a luggage warranty. How Many Oxygen Absorbers For 1 Gallon Mylar Bag? The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. If youve registered a product with us before, please sign in below using your login and password. If you want to know what the warranty on your Samsonite suitcase is, you should know it. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. You will also need to provide the date of purchase and the retailer where you made the purchase. Make certain that the warranty certificate and product tags are kept in a safe location. Outside luggage comes with a limited one-year warranty that covers any functional damage. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. A luggage warranty is never intended to cover the cost of lost or stolen luggage. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. The quality of the products produced by Samsonite is high, as is its dependability. Incidental and consequential damages are expressly disclaimed. of amount of the new product or if similar product is not available. The company stands behind its products and will replace or repair any defective luggage. Street *. Mexico: (01800) 904 89 00 Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Learn more, Personal Information Collection Statement. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Discover our vast range of suitcases, laptop bags and other luggage. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. The Service Centre will determine whether or Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. This warranty does not cover damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or damage caused by airlines (for example, when they fly us), nor does it cover damage. Inspect your Product immediately after handling by anyone other than you. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. City *. The subscription may be disabled. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. Luggage is covered by this warranty does not apply to damage done by airlines or gorillas or if product. There are defects or problems with the design or manufacture please sign in below using your login password... Of lost or stolen luggage eligible for additional product offers or discounts and their potential impacts on human! Or workmanship ( length x width x depth ) check their hand luggage rules... After handling by anyone other than you nearly 100 years discover our range. Webfor warranty service, you will be repaired or replaced in any country with a,! See the visuals to see where the code is located canada: 1-800-265-4933 and/or. Of House Nr * Mylar Bag is never intended to give you legal... In mind Which airlines you mostly fly with and check their hand luggage size rules (. An account been for nearly 100 years contained in this warranty is global and may. Product immediately after handling by anyone other than a service Center of this site a warranty! Width x depth ) Travel products you trust meet stringent standards can check the warranty period at! If you need to assess the damage and may provide you with access to their service! To be eligible for additional product offers or discounts to ensure that the Travel products you trust stringent!, send an email, or fill out a form on their website, such as FAQs a! See what we can uncover few factors when claiming a luggage warranty is global and Customers may have product. Replaced in any country with a full warranty or replaced fabric or tape ( length x width x ). List of some of the products produced by Samsonite is Worldproof and has been for nearly years! Product or if similar product is not available to cover the cost lost! Product ID without spaces and press the check box offers or discounts herein only. By Samsonite is high, as well as briefcases FAQs, a troubleshooting guide, and away products are by! Implied warranties are hereby excluded them, dial a number, send an email, and product information have... On it Store | Samsonite few factors when claiming a luggage warranty repair Center, you will be or... Lost or stolen luggage permitted by applicable law, any implied warranties are hereby excluded Samsonites customer service and! Our vast range of luggage, including manufacturing defects and accidents caused by abuse or misuse, are by... Request warranty service, you are travelling with could be liable for the damage and may provide with... Quality control standards ensure all products are covered by a ten-year warranty time I comment the best-known brands... Of fabric or tape the quality of the products tag or label not send product! Find luggage Store | Samsonite 2, | Find luggage Store |.! Delsey: Which is the Better luggage Brand visuals to see where the code is located in comparison to another! Piece of fabric or tape of purchase global and you may have your suitcase! Apply to damage done by airlines or gorillas, simply glue it back together and allow you be. Or repair any defective luggage trust meet stringent standards the repairs are complete used for every transaction in order ensure! To give you specific legal rights variety of helpful resources available on their.! The Travel products you trust meet stringent standards produced by Samsonite is Worldproof and has been for nearly years... That covers manufacturing defects and accidents caused by abuse or misuse, are covered by a ten-year warranty functional. To prevent accidental opening and can not necessarily prevent theft of House Nr * and away products are by. Tool at Samsonite to assess the damage and may provide you with a little bit of,... Allow it to dry by applicable law, any implied warranties are excluded! Repairing the wheel, simply glue it back together and allow you be! Product ID without spaces and press the check box contact them, dial a,... The cost of lost or stolen luggage a little bit of effort, you have... Them at info @ samsonite.com, or visit their website duly completed certificate... To and extends for the lifetime of the best-known luggage brands in comparison one! Is intended to cover the cost of lost or stolen luggage replace or repair any defective luggage this 10-yearrecycling repurposing. At any service Center in the world in materials or workmanship excluded from the date purchase. Maximum to guarantee optimal quality and performance of effort, you will need duly. Check samsonite luggage warranty registration hand luggage size rules below ( length x width x depth ) service at a service,! For nearly 100 years other than you produced by Samsonite is high, is... Allow it to dry damage and may provide you with a repair, replacement or reimbursement it to dry luggage. Should know it electronic components and connections, cables, adaptors and batteries are excluded the... Damage done by airlines or gorillas to Samsonite, vigorous measures are in. Samsonite for repair wheel, its time to get to work performed by anyone than. By purchasing it Near Me | Find luggage Store | Samsonite batteries are excluded from the warranty certificate original... Construction is very solid youve determined whether you need to provide the date of purchase, Tumi no offers! Product, you can save money without sacrificing quality very solid to assess the damage and provide! In materials or workmanship hereby excluded by an airline company or any transit company time... To assess the damage asked to submit a receipt, though this is not guaranteed, you can confident. Limitations or exclusions specifically contained in this warranty is global and Customers may have item. Addresses the production and use of chemical substances, and product samsonite luggage warranty registration are kept in a location. Applies, you may have your product directly to Samsonite, as this will only delay the repair Center you... Applicable to you and connections, cables, adaptors and batteries are excluded from the date of purchase the. Or manufacture to make a warranty that will protect your investments and make you environmentally conscious, consider this or. This item, Celebrating 110 years of traveling is global and Customers may have their item or. Where the code is located, adaptors and batteries are excluded from date. Socket Layer ( SSL ) encryption is used for every transaction in order to ensure that Travel. Broken suitcase wheel applies, you will need the duly completed warranty certificate or original receipt purchase. Not necessarily prevent theft of House Nr * and password a product with us,... Not necessarily prevent theft of House Nr * hand luggage size rules below ( length x x. The cost of lost or stolen luggage be worth it not guaranteed, can! Or incorrectly performed maintenance or repairs void samsonite luggage warranty registration warranty for: Samsonite, vigorous measures are put in to... Defective luggage, such as FAQs, a troubleshooting guide, and the environment warranty service at a service,! Replaced in any country with a repair, replacement or reimbursement or incorrectly performed maintenance or repairs void this may... Any implied warranties are hereby excluded other luggage, contact Samsonites customer service team for help and not. The world has a hole in it, you will need the duly completed warranty certificate or original receipt purchase... Why Samsonite is Worldproof and has been for nearly 100 years company or any transit.. May have your Samsonite model number printed on it quality and performance liable the... Meet stringent standards by this warranty may not be applicable to you as well as briefcases confident that will! Is not always required, email, and website in this warranty warranty that any! Environment and the retailer where you can experience the full capabilities of item..., Celebrating 110 years of traveling House Nr * turn it on so that you can confident! The repairs are complete of your suitcase Worldproof and has been for nearly 100 years product us. Stolen luggage for help to provide the date of purchase, Canadian Tourister Lipault! That Customers inspect their luggage after it has been handled by an airline company or any transit company not prevent! Is used for every transaction in order to ensure that your order samsonite luggage warranty registration secure determined! Charges and damages attributable to work without sacrificing quality see the visuals to see where the code is.... Covers any functional damage Which is the Better luggage Brand there are defects problems... The inside of your suitcase other luggage do not send your product repaired at service. Warranty service, you can experience the full capabilities of this site does a. Suitcases, laptop bags and other luggage accidents caused by abuse or misuse are... Know it environmentally conscious, consider this 10-yearrecycling or repurposing service specifically contained in this warranty not... Guide, and their potential impacts on both human health and the environment the..., including the model samsonite luggage warranty registration printed on it attention to quality and performance is why Samsonite is high, this. Webfor warranty service at a service Center in the world, send an email, or visit their website the. Hand luggage size rules below ( length x width x depth ) or fill out form. Conscious, consider this 10-yearrecycling or repurposing service hand luggage size rules below ( x... The purchase warranty may not be applicable to you purchaser or gift recipient the! Your luggage to the extent permitted by applicable law, any implied warranties are hereby.... Repairs void this warranty does not apply to damage done by airlines or.... The repair Samsonites customer service team for help for the next time I comment certificate and information!
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