Refrigerator and freezer do not stay at cold temperatures , refrigerator temperature is in the 50s freezer Temperature is in the 40S there is no ice! It's the compressor . I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. I have been actively using the fridge for 3 months. The compressor is not running. Compress and Board bad and air filter is difficult to replace. Clean the coils if they are covered in dust. The first is model# 596.72003016. Of course, the food all thawed and spoiled. The shelves of the refrigerator can be adjusted. It's a LEMON! You can see by looking online about the failures over and over again. The repairman said it would probably be a minimum of $1,600.00 repair bill but if repaired he thinks Imay very well have additional issues after the repair. Apr 18, 2022 by Repair man to come in 10 days. Ringing endorsement for buying a LG fridge aint it? Had a repairman out on Memorial Day and he new it was the compressor. Unfortunately, they are the only certified techs in our area.seriously?? Compressor went out. Model # 795.72043.110. 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Its frustrating because the English of the people we spoke with is not very good. Contacted local Appliance service company to look at the fridge and found compressor to be bad. Repair finally came. The parts are still on back order and now the freezer quit. They came out and replaced the operation panel and it worked for a couple of hours - I called them back and he said the compressor was bad and would keep blowing everything. I have read so many with the same experience! Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. Compressor Issues Stem from Defect, Lawsuit Says The lawsuit says that the cooling problem stems from a defect that's causing the linear compressor - the part that's responsible for cooling the refrigerator - to fail. 74025. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. Ft. French Door Bottom-Freezer Refrigerator with Active Finish, includes delivery and hookup (Available in select cities only) . Is there a recall on this. Not sure I'd purchase anything from Sears. If there is a rattling sound, the relay is damaged and should be replaced. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. He then tells me that LG was supposed to send it to me which I never received nor was informed. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. I called the company again and they want me to pay another $119 to send another technician because the first technician didn't list the compressor as going out. kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. I already paid around $2400 for the refrigerator. We have been without our refrigerator since the middle of June and I am at my wits end. They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. Paid $89 for service charge. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. We purchased a Kenmore Elite refrigerator model 795.74025.412 serial number 802KR01187 in 2018. There has been smoke damage in a few incidents, but the companies involved state they are not aware of any injuries. For what we paid for it I figured we would get a lot of years out of it. It seems to be working, but I am nervous. This way, the compressor does not have to run constantly in order to keep the refrigerator cold. Last year (5/18) we had to replace the compressor and condenser. Called sears and they suggested I buy a Service plan to save 50% on repairs. condenser and compressor. Since it was in the middle of our vacations rescheduled, told them we had it checked out by another company, he said it was a compressor and only a sears tech could do the warranty on the compressor. 7/2022 stopped cooling and freezing, completely. After leaving the refrigerator compressor did not reach the point of cooling or freezing. You should also check to see if the condenser coils are dirty. For the water from the dispenser to flow properly, the water filter must sometimes be tightened to an exact tightness in the filter housing. After theyve been defrosted or cleaned, replace the coil cover, turn on the power, and see if your fridge now cools properly. Tech advised me to dispose of refrigerator all together and never to purchase another LG, Kenmore, or Samsung unit. Wanted refund first day ,Frank's Appliance persuaded me to keep it . This is due to its lack of balance on the worn-out springs. I am losing big from this purchase. As you do this, the display on the meter should not change. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Fridge cost around $2,000. LG Refrigerator freezer model number LMXS30776S. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Kenmore 4674027 Elite 29.8 cu. Then go to the old refrigerator (20 miles away) get my food, turn on my beautiful new "repaired" refrigerator and replace my food. Which happened a few months ago. Kenmore Elite with LG technology. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. Model 795.7133.410. I have a Kenmore Elite LG refrigerator. The following are the likely causes of a compressor turning on and off in a Kenmore refrigerator: To check this, unplug the refrigerator from electric power. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. Supposed had a ten year warranty. It is built to last many years. Double-check to ensure that the power switch is correctly turned on and the power cable is correctly connected to the electrical socket. The whole inside of the bottom freezer draw forms a layer of ice. I had Kenmore Elite before for many years and never had any problems. Had Sear Home warranty many years, takes too long for service. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. He informed me the compressor needed to be replaced at a total cost of $850.00. Bought a Kenmore Elite, model # 798.73153.610 from Sears. The builder that did my house had Sears as the appliance supplier unfortunately. Place the probes of the multimeter between the two terminals. That compressor and all apputenant parts (which they will also try to charge you for) have a 10 year extended warranty. This compressor is still sitting in our kitchen. You will only get a trickle of water if you go to fetch a glass of water. I purchased Kenmore elite french doors freezer on bottom. Just learning about Kenmore/LG refrigerators. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. The unit was made by LG for Kenmore. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. Can't get service call from Sears until July 8th. We had to pay $630 for the labor to have it replaced. Small claims court here I come. I took delivery of my Kenmore Elite on June 2, 2022 and the compressor stopped working on July 9, 2022. $2500 paper weight. Doing this keeps them functioning optimally. I bought a Kenmore Elite 73133 refrigerator in May 2015. (heat loop and condensor). I want a new one as well. However, a technician never showed up. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. I've checked on a recall it not on any recall list. If all you do is replace . We went on vacation and came back only to have to through out all our food. Same issue as the hundreds have expressed prior to my comment. Thank God we have a home warranty! If anyone starts a class action lawsuit pleas include me in that group!! Yet my temp reading still said -3 / 33. but hot as all get out. Plugger Refrig in thinking it would start working. If you notice any issue with a Kenmore refrigerator compressor, it is best to fix it as soon as possible. I purchase a Kenmore Elite refrigerator in 2016. Currently the fridge is sitting in a corner not working no repairman wants to touch it!! Needless to say all the food was lost. PLEASE CONTACT ME! Save 5% with coupon. So, I asked for a number for Kenmore and the number took me right back to Sears service. Model # 795.72043.110. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. So, check the tag inside the refrigerating compartment and weigh the refrigerant before adding it to the cylinder and the system. We were happy with this unit until now! They got my money, for falsely pushing products that claim ( and are priced in line with) to be equal to or superior to the others lined up next to them in the store. What??? And if the compressor does not run, the refrigerator wont cool. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. (April 29, 2022), The one and only Sears repair tech within this metro area came and diagnosed a compressor failure. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. We bought the Elite in 2014. This is disgraceful and we will never purchase anything from Sears again. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. Sears wants to charge me over $300 to fix this problem. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. Just found out about this recall online now. My compressor stop working after 2 years. I wouldnt hesitate to buy this model again if I needed another one. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. Bought our Kenmore Elite 795.73157.610 in June, 2017, on June 27th 2021 woke up to a puddle on the floor, freezer stopped working and then a bit later in the morning fridge stopped working. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. If you own a Kenmore refrigerator that has a faulty compressor, please submit your information below. We purchased a Kenmore Elite (LG Mfrd) French Door, Freezer on the bottom refrigerator in April 2015, with a 3 year warranty. since that will depend on what the hourly rate is in your area. Bought defective refrigerator, not right since it arrived. Installing a new refrigerator compressor costs about $375 on average, ranging between $250 and $650. We requested a second visit, the same tech showed same story about the bad parts, this time I asked him again hiw can all these parts failed at same time. It is very quiet except for the rare time when you hear the ice dropping into the ice container. He came up with an estimated of $1200 and then he knocked the price down to $950. Purchased a kenmore elite i (795 .7283. Linda O'Beck. Cost 2600.00 new. Called LG back to see if they would compensate the labor costs based on the age of the device. Technician did not show, his reason was he was overbooked, he was tired and it was too late. We've had frosting problems and ice maker problems. Otherwise, contact a licensed appliance technician to run the test and replace the compressor if necessary. Then, allow the unit some hours to run in order to adapt to the setting. Looks like another class action lawsuit is needed for these Kenmore refrigerators. I will never buy LG or Sears appliances again. Their expensive appliances are failing after just two to three years. Repair was 1500.00 and it worked for about 2 weeks. I am a 69 year old widow. If the floor is not level, use a spirit level and adjust the feet. Kenmore fridge making noisy or loud sounds is typically caused by a filthy or dirty compressor. I believed that Kenmore was one of the best now I believe they re the worst. I did so and 2 tech's came. The compressor is the only part still under warranty. We went out and purchased a new refrigerator. We made an appointment with Sears technician but they failed to show up. Replace it with the right part for the model if it is damaged. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. LG service is no help they are stating unit is out of warranty. 18 months old, ice maker, and compressor have stopped working. Kenmore Elite 72483 29.9 cu. It is now July 2018 and the refrigerator has gone out again! Felt like I was dealing with a clueless Shyster. My model number does come up as being one of the recall models. He recommends Frigidaire only and the high end which is Electrolux. Is there a recall on LG FC75LBNA refrigerator compressor. Had it four year now having that problem. A long story short after multiple calls to LG, and hiring a tech that deals with LG problems daily, we are still waiting on parts for a now dead refrigerator and lost food in the process. For safety, unplug the refrigerator. Lost a lot of food. Keeping it too high or too low affects the compressor. Im so disappointed in the model.. I called Sears repairs, the soonest they could get a repair person out was November 17, 2022, almost a month wait. If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. My question is, it is a recall for that door condition. They are saying it is junk and they will not repair it. Model # 795.79044.310. He is going to replace it at the cost of $1370.00. The back of the fridge should be slightly lower than the front. The ice maker gets its water from the houses main supply line, and a blockage in the valve that lets the water into the fridge could be the reason for your machines failure to manufacture ice. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the . Now it's July, 2018. We should do this every year until we get a judge that holds these guys accountable. Now the repair service has to order the parts and we are still without a refrigerator. His company will not order the part any more because it will fail usually within a year. We called a repair person and they didn't know what to do because it was intermittent. We bought an LG french door and 6/7/19 the compressor went out. Labor should also be covered for a faulty part. When you call Sears they just put you on hold. This appliance was manufactured by LG. The cost for the compressor itself can run from $100 to $500, not including installation. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. They extended their warranty to 5 years because of all the failure of the refrigerator. I AM. I am interested in any information on a class action suit regarding this particular product. The ice maker stopped working; fridge is no longer cooling. I plan to visit the vendor an see if they can produce a copy for me. Investigated further to find all sections of refrigerator warm. Sears should be held responsible for all costs to repair this fridge. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. Repairman came and steamed all of the ice off of the back and put it back together again. I have the same problem.Sears said part was under warranty and it would cost $691 for repair plus I had paid $79 for the call service to diagnose problem. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. We completely remodeled our kitchen in March 2018. Please include me in the class action. Was informed that was an LG and that this is a continuing issue and that a lawsuit was filed and LG was found liable. I bought a Kenmore Elite refrigerator. I said I just want to know how much the compressor labor will cost, as the part is under warranty. The freezer has stopped working. They told me to call Kenmore. I will never buy another LG product or recommend it to anyone. I am guessing it will be $350 on labor based on Sears estimate. Jan 19, 2021 by Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. It took over an hour to get through only to speak to someone outside of the US and with a heavy accent whom I could not understand. I didn't think I needed to buy it because most refrigerators last longer than a year??? Examine the rubber door seal (gasket). November 2018 it just stopped cooling. You need to replace it because it no longer works. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. Official Kenmore side by side refrigerator parts | Sears PartsDirect Something went wrong. And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. My LG French Door Refrigerator is 3 years old. Performed tests on the PCB and all good, Found issue with compressor. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. The year before that we had to have the compressor and evaporator replaced along with a repair to the ice maker, losing a vast majority of our food in the process. Model # is 79551839410..Who can help me with getting this resolved. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. I purchased a Kenmore (now I'm being told it is an LG,although all material states Kenmore) in October 2017. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. or is there a way i push them to dont have to pay anything upfront, and get my replacement part, and installation done free of charge as it should be due to the 10 years warranty? To the point where they don't believe anything I say. Last LG appliance I will buy. How I long for the good old days, when American made products were made reliable. That we should purchase a new refrigerator. It is now 5th year, and I give up. Kenmore elite refrigerator compressor bad, company wont repair or replace. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. Right before Christmas 2021, it stopped working and lost all of our food. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. They told us it was just the ventsto wait 48 hours. However, if the blades spin well, take a multimeter and test the motor to check for continuity. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. This should be done as often as 2 times every year. We have been living out of a cooler for more than two weeks. Bought a new French Door Kenmore fridge in 2018 from Sears and the compressor failed in September of 2022. Take the probes of the meter and place one of them on the tubing made of copper on the compressor. Spent $629 for labor on repairs (compressor was under warranty). I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. Model 795.73133.410. I wasted three hours calling Sears and affiliates to schedule service tech. It was replaced on 10/19/2021 at a cost of $1,055. Actually the main issue is the lack of customer service / help from LG and A&E. According to Sears the compressor is still under the manufactures warranty. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. New compressor kenmore elite refrigerator compressor failure lawsuit all material states Kenmore ) in March 2016 from the local store... Know of any injuries ago still waiting on Sears estimate 350 on labor on. For it i figured we would get a trickle of water if you own a Kenmore Elite stopped cooling/freezing. Was too late having to deal with the same experience and then knocked..., we purchased a Kenmore Elite Bottom-Mount refrigerators ( 7954015411 ) in March 2016 from local... 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