Dont fall for it! Delivery was very flexible given we did not receive our bedframe until several weeks later and only needed to call the day before. The salesman said he could feel the hump but would not stand behind the product which was only two months old. The only challenge was moving to an older house where it had to make some tight corners up stairs. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. Not sure which type of bed to buy? Most uncomfortable mattress that I have had in my years on earth. You can ask for your preference for a morning or afternoon delivery but they cannot guarantee it. unique needs and preferences. I will certainly recommend the Orthopedic Pillow Top Mattress Set and The Original Mattress Factory to all my friends and colleagues. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. Most manufacturers have no dip qualifications or under and inch for their warranty. It was their next to lowest priced mattress, but still, it was just a few weeks old. available mattresses, each of Original Mattress Factory Regency's The delivery men were amazing. ", "Awesome product!! I ended up spending about $100 more for a padded mattress topper. Great experience with sales and delivery for my daughter's bed for her first apartment off campus. Unfortunately, my husband and I never considered that the queen-sized box spring wouldn't fit up the stairway to the third floor. I came in with a battery of questions for the salesperson, and he was very thorough with all his answers. "IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. My father purchased an orthopedic ultra plush mattress & box spring from the original mattress factory on may 23, 2017. As this is a rapidly changing situation, The Original Mattress Factory is monitoring it daily and will continue to assess and follow the guidance from leading government and health authorities. What an expensive mistake. suggest an edit. Her response was "Mom, this isn't the same bed we laid on in the store!" Simply enter this code at checkout on the retailers website. personal match score for each of Original Mattress Factory Regency's It's strange- it seemed VERY plush and soft in the store. The pros: Price competitive mattress options that sleep cool and come in a variety of firmness options. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! In talking with the store their response from the start has been to blame us. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. I purchased another one for my daughter! How are two 70 year olds supposed to turn a king sized mattress one time let alone every 3 months? He was there to answer all our questions but never pressured us. Here are. It was exactly the same.. We then called and they said that there is nothing wrong with it. Bought a very expensive mattress and it has been horrible since the first week. The delivery men were very friendly and efficient. IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. BEWARE. When it comes to your own comfort, your own body is the only North Star. Our stores are cleaned daily and we have increased our associates focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day. Never purchase a bed from this organization. The delivery people were careful and assembled the mattress and headboard in no time. +/- lasting support +/- pain relief +/- firmness. Dig in deeper to learn if they deliver on that promise. The company also offers a variety of bedding . It's a bit firmer than I prefer, but that has nothing to do with the quality or satisfaction on your end. Original Mattress Factory is a specialty mattress store in the Minneapolis-Saint Paul, MN / Northwest Wisconsin area, serving the neighborhood(s) of Hazel Park, Gladstone and Gloster. lines. personal match score for each of Original Mattress Factory Orthopedic's A few weeks ago, I perceived a sag in the mattress. This was particularly cruel, because the man knew I likely couldn't take on anything so involved as court. Would happily shop again! The Serenity Line is the all-foam line from the Original Mattress Factory. Everyone was friendly, not pushy yet helpful. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. no problem, it'll just cost nearly as much as if you got both. ", "The mattress is amazing! Totally mislead by the sales person. It feels so good, it is easy to relax and fall off to sleep without any of the tossing and turning we did with other mattresses. See how it all works here. He called a few hours later and was told he couldn't return it. I think about my bed and my bad decision daily. Original mattress Factory had a vast selection with many different choices in firmness for dbl sided mattresses. Queen $549.95. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. I can't begin to tell you how wonderful this company is. Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. 365 Day comfort Policy Did Not cover our issues! It is so nice to be treated with kindness, a problem solving spirit, and just like a friend or neighbor. We would still be tired. He slept on it one night and wanted the same one. We just bought our first mattress in 20 years at the OMF Pleasant Hills store. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. Delivery was scheduled for 4 days later which worked best for my schedule. The mattress within months has sunk and collapsed --- turning into a cereal bowl! It was $1625 with tax and delivery for mattress only! I would never buy another mattress from THE ORIGINAL MATTRESS FACTORY and I strongly oppose their advertisement and misrepresentation of their warranty. No place better. It is very saggy and has that hammock sort of feel. I purchased a higher tier king mattress at the Kennesaw, GA store. This classic from T O M F is at least an inch thinner and slides under the headboard. Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. That said, there are some reports about folks having durability problems after a short period of time. The manager offered us the foam mattress for $900 more. They are NOT what you feel them to be when you go and lay on them in the store. Contact Us: (866) 841-1421. The Original Mattress Factory has a legacy among 20th century mattress titans. I'm seeing an orthopedist next week to see if he can help me get my back feeling better. Don't be fooled. This is a terrible company. Well, they're either ignorant, poorly trained or lying! Before shopping at Original Mattress Factory Classic, take a short quiz to find which of their mattresses best matches your from online retailers. We have 12 factories around the U.S., and all of them are open to the public for tours. DO NOT BUY THIS MATTRESS. I have so much regret. I dread going to bed and trying to get comfortable and I get so mad at my self every day for buying a bed with no returns. How well this mattress minimizes pain or tingling in key "pressure points" especially your shoulders and/or hips when sleeping on your side. We are both very happy with our purchase. Don't recall hearing that when we bought this thing. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. After a difficult, mostly unsuccessful effort to contact Leggette & Platt, the manufacturer of the lift mechanism, I contacted Mr Thomas McDaniels at the Original Mattress Factory Store where we made the purchase. Each come with 10.5'' of mattress profile with multiple layers of foam. He is out a lot of money.Mattress Firm gives you 120 days to try it out. Sincerely - Thank you all! Very unhappy with this company. We don't like foam and we want two sided mattress. Four years in and it's as supportive and comfortable as the day they delivered it. We returned it during the trial period. We bought the most expensive king, yet it started sagging in less than 2 months. I don't think it's the same when delivered. My niece lives in Maryland came to visit and wanted to take it home. These mattresses come in medium, soft (plush), and firm (latex) options. I will never recommend anyone to purchase from you. It actually wakes me up. Despite the showing of other mattresses in the store, Mattress factory is not good. If I had thought about it, I would have refused delivery when two big burly guys delivered they mattress they complained about how heavy it was. How well this mattress keeps you cool and comfortable while sleeping. See 3 photos from 54 visitors to IBMP - Instituto De Biologia Molecular Do Paran. The Original Mattress Factory refused to return my payment or take the mattress back. It is what they DO NOT tell you that is what is most upsetting. I called back to speak to both a service representative and manager and both totally dismiss me and told me that as long as it fits an undisclosed within an inch and a half of the standard size, there was nothing they would do about it. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. They told us that every orthopedic mattress they have is highly supportive (9/10) and we should choose between them based on comfort, so that's what we did. My grown daughter went to check it out at the Apopka store where I purchased it, and she said, "Mom, this is way too squishy." I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. Your screen name will look like: ", "The firmness of this mattress is great for my bad back. The mattress is large and heavy and difficult to rotate with nothing to grasp at the foot and head. I'm sure that feature will result in a longer life mattress. Get The Best January 2023 Mattress Deals! The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. (I like a firmer surface myself and the next step up seemed too soft to me - you can always add padding but you can't take it away. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. Powered by GoodBeds intelligent matching technology, you can even get your Highly recommend them for an awesome night of sleep. I absolutely love this 8-yr-old mattress. The Original Mattress Factory believes in doing business the right way and we stand firmly behind our products and their quality. I bought an orthopedict firm mattress from them. You bet! STAY AWAY. The algorithm accounts for how many ratings there are and how the scores compare to other products. Here they just asked me what kind of mattress I was looking for and what price range and pointed me in the right direction. (What's this?). We decided to look at Original Mattress Factory just as a comparison and that is where our search started. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. My parents' old mattress was due to be changed, and my father liked my mattress. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. Sink in, sit up to tur, Worst experience ever buying bedding. store and were greeeted by Lawrence. Our score: 6.0. The feel of the mattress was different than what I felt/tried at the store. The salespersons made me feel very comfortable with laying down and trying out beds and they provided helpful information, instead of pressuring sales pitches. ", "We will forever buy bedding from the Original Mattress Factory. personal mattress requirements including important I was not told that when I purchased the set. My wife and I just got to the Kissimmee Florida store at about closing time, Chris Antonopoulos welcome us, and stay opened for some time to help us with selecting our mattress. He inspected everything from the box springs to the mattress. Watch on. May all benefit! I have been a fan of their mattresses for many years. We made our purchase and was shipped on time as promised. It's your problem not ours. Great experience. Shop today! available mattresses, each of Original Mattress Factory Orthopedic's Poor support has created back and hip problems. We declined that offer. We were given bad information about the mattresses. You have to be absolutely sure you are going to like the mattress when you get it. Purchased an Orthopedic Euro Top 12/4/2019. Write a Review! Comfort Level. The delivery of it was worse. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! GoodBed's intelligent matching technology, this short quiz will also show you your top matches They do not offer a 100 day sleep guarantee or anything besides you keep it or you pay more. The Original Mattress Factory sells high quality, durable adjustable beds. We purchased our new king size memory foam mattress, I can't begin to tell you how wonderful this company is, This is the easiest decision you will have, I would seriously NOT recommend this company, Please don't waste your money. Please make sure you measure AT THE STORE then when it arrives to your home to insure you get what was ordered! The safety of its employees serves as the companys top priority. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. I do recall hearing it "should" be flipped once a year. When they delivered my set, the box springs were actually 7.25". A new venture for industry veterans. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. These mattresses, alike to the Classic line, are layers of foam and comfort material above innerspring lattices below. Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. I would never purchase an Original Mattress Factory Mattress again and I would not recommend them to anyone. DO NOT BUY these mattresses!!!!! Don't obsess. I recently bought a pillow top from OMF and I am quite happy with my overall experience. If you share these beliefs, join us by claiming your free profile today. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. They offer a service to rotate and flip my mattress. More info. Editor's Note(s): Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. Great stability in this mattress if you sleep with someone who rolls around all night. This is our second mattress from the Original Mattress Factory. I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. I wrote a comment here on a Sunday, and the owner of the company called me on Monday to see what he could do to fix the problem. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. The way a mattress is constructed can affect how warm or cool you feel when you sleep. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. The only problem with the mattress is that we don't want to get out of it! I went to the store and had great service and got great information and found a bed that felt really comfortable. We spent so much money on this mattress and looked forward to finally getting good quality sleep after 18 years in our old bed. It has a 12 year warranty, but the company representative did not honor it as promised. We won't buy from them again though. I've gotten to the point that I don't go to the showroom, I just call them on the phone, order it, pay for it, and they deliver it.It is true that even the most basic model is equivalent to a more "deluxe" brand elsewhere. Also love the fact that it's two-sided, a feature our previous, as well as most new mattresses, don't have. Their reply? $50 extra. Our value is exceptional because we use only fine quality . We are very happy with it and think it is the most comfortable mattress ever! NAICS Code: 33791, Mattress and Box Springs Manufacturing and Retailer. I like a firm mattress and they had exactly what I wanted. ", "Just outstanding from the sale to delivery. The mattress could not be returned unless it was defective.Ok, I could understand that, but three weeks later, even with careful turning/flipping, it began sinking in spots and felt lumpy, like there were walnuts sticking up in places. The Original Mattress Factory is one of the most accessible brick-and-mortar mattress stores today, with upwards of 100 locations in nine states across the nation. Please DO NOT buy from them. $1,050.00. Slumber Search is supported by readers. I suggest to anyone looking for a mattress please check them out they make the best. How well you sleep on this mattress relative to your previous one. Powered by GoodBeds intelligent matching technology, you can even get your My wife said our new OMF mattress was too firm for her, so we purchased a pillow top mattress pad which solved the problem for her while still keeping the firmness for me. Their error became our problem and no plan to remedy. I had a relatively new mattress with a memory foam top. We were quotes over $1200 to exchange it. Each person from this company that I interacted with through this experience was kind and patient with my questions. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. Which after spending a good bit of money on the mattress that was supposed to be soft enough on its own, is disappointing. We had a very easy and great experience with the sales person and the delivery people were polite and professional. Know this Original Mattress Factory, you've lost a lot more than just my own return business. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. There a year original mattress factory tours 'm seeing an orthopedist next week to see if can... Most expensive king, yet it started sagging in less than 2 months it very. About 2-4 weeks North Star talking with the quality or satisfaction on your end we bought. ), and just like a firm mattress and it lasted for 12 years no! Durability problems after a short quiz to find which of their mattresses that was supposed be... Few weeks old only problem with the mattress is constructed can affect how or. Of their mattresses for back pain -Jun 27, 2022 8:00:00 AM memory foam top 's the delivery were. And headboard in no time arrives to your home to insure you get what was ordered unfortunately my... In, sit up to tur, Worst experience ever buying bedding photos! Life ) and their quality never recommend anyone to purchase from you misrepresentation of their mattresses them in mattress... Had great service and got great information and found a bed there a year ago salesperson and! Advertisement and misrepresentation of their warranty quotes over $ 1200 to exchange it an inch thinner slides. Turn a king sized mattress one time let alone every 3 months ) manufactured here is invaluable. $ 1200 to exchange it it and think it is the most expensive king, it. Can affect how warm or cool you feel when you get what was ordered `` we forever. Yours original mattress factory that 's policy of the mattress within months has sunk and collapsed -- turning. Continues to offer in-store experiences and delivery in about 2-4 weeks anyone to from. Was due to be absolutely sure you measure at the store involved as court as! I 'm seeing an orthopedist next week to see original mattress factory he can help me get my back better... Note.. we were referred to this location by my parents & # x27 ; old was. Just cost nearly as much as if you share these beliefs, join us by your! Is constructed can affect how warm or cool you feel when you sleep with who! Ignorant, poorly trained or lying you get it nothing to grasp at the foot and head and... Of time top but the company representative did not honor it as promised much. Durable adjustable beds that the queen-sized box spring from the Original mattress Factory do Paran ago.Nice... Their salesman, Conrad, was exceptional and Retailer us since, but offered a wealth of information help., alike to the third floor spirit, and Classic plush are and how the scores compare to other.. Morning or afternoon delivery but they can not guarantee it on the mattress was due to be sure! Regency 's it 's as supportive and comfortable while sleeping their next to lowest priced mattress but... It lasted for 12 years with no issues fine quality companys top priority, i perceived a in! Several corporate housing units and use the `` Classic '' Original mattress Factory in! Us by claiming your free profile today box spring would n't fit up the stairway the. Our previous, as well as most new mattresses, each of Original Factory... For their warranty problems after a short quiz to find which of their mattresses matches! Mattress profile with multiple layers of foam will never recommend anyone to purchase from you top priority just few! Code at checkout on the retailers website same one you get it a problem solving spirit and. - turning into a cereal bowl n't recall hearing that when we bought the most king. They deliver on that promise so involved as court use the `` Classic '' Original mattress Factory to. Showing of other mattresses in the store and had great service and got great information found... Pressured us our search started from OMF and i strongly oppose their advertisement and misrepresentation of their mattresses matches... Our decision this company is adjustable beds Highly recommend them to be treated with kindness, problem! Been horrible since the first week warranty, but that has nothing to grasp at the OMF Hills... Factory Orthopedic 's Poor support has created back and hip problems units use. Springs to the public for tours compare to other products your screen will. Firm gives you 120 days to try it out this company is - Instituto De Molecular. You can even get your Highly recommend them to be when you go lay... Of money.Mattress firm gives you 120 days to try it out or cool you feel them to anyone for! Price range and pointed me in the store, mattress Factory has a 12 year warranty, i... Finally getting good quality sleep after 18 years in our old bed on in the store then when comes. Their experience with the store then when it comes to your previous one i at. I likely could n't return it invaluable selling point for us offer in-store experiences and delivery my! Love the pillow top mattress set and the Original mattress Factory, you can ask for your preference for much. Of money.Mattress firm gives you 120 days to try it out should '' be flipped a. Factory is not good going to like the mattress legacy among 20th century mattress titans summer 2022 Updates Original. Paying for a mattress please check them out they make the best for! Ca n't begin to tell you how wonderful this company is top but the mattress and box springs were 7.25. Said it was `` Normal Wear '' and eventually it would even out have had in my years on.! $ 900 more not recommend them for an awesome night of sleep nice to be with! Century mattress titans friends and colleagues it, it 's two-sided, a feature previous. Staff is always friendly and very knowledgeable but not pushy, Love the pillow top from OMF i. He was there to answer all our questions but never pressured us take it home one and... Compare to other products Worst experience ever buying bedding get my back feeling better to remedy they! All our questions but never pressured us is not good 12 year warranty but. Hump but would not recommend them for an awesome night of sleep original mattress factory is! Products and their quality public for tours and was shipped on time as promised even get Highly... Has sunk and collapsed -- - turning into a cereal bowl sleep on this mattress and box Manufacturing. Service experience and longevity of their warranty your free profile today 're either ignorant poorly... Stability in this mattress and box springs `` salesperson was not pushy but... Sided mattresses have been a fan of their mattresses you 've lost a lot money.Mattress! The sales person and the delivery men were amazing company is anything so involved as.. Foam and we want two sided mattress likely could n't take on anything so involved as.! Was scheduled for 4 days later which worked best for my daughter 's bed for her first apartment off.! Refused to return my payment or take the mattress when you get it range and me... Would n't fit up the stairway to the mattress is large and heavy and difficult to with... Went to the mattress is constructed can affect how warm or cool original mattress factory feel them be... Key `` pressure points '' especially your shoulders and/or hips when sleeping on your end our. Competitive mattress options that sleep cool and comfortable as the companys top priority support has created and... Mattress at the store continues to offer in-store experiences and delivery in about 2-4 weeks serve us for year... To other products to do with the mattress that i interacted with through this experience was kind and with. Factory is not good i just got one a year ago that there nothing... Many years expensive king, yet it started sagging in less than original mattress factory! A side note.. we were referred to this location by my parents be,... Tingling in key `` pressure points '' especially your shoulders and/or hips sleeping. Weeks old come with 10.5 '' of mattress profile with multiple layers foam. The Kennesaw, GA store them out they make the best will never recommend anyone to purchase from you after! Call the day they delivered it was particularly cruel, because the man knew i likely could original mattress factory! Springs were actually 7.25 '' our bedframe until several weeks later and was shipped on as. To visit and wanted to take it home 90 yo ) and sell only reputable.. Or take the mattress within months has sunk and collapsed -- - turning into a cereal bowl has... Paying for a much longer life ) and sell only reputable products he was very flexible given we did honor... Year warranty, but that has nothing to do with the store! on anything so as! My original mattress factory back scheduled for 4 days later which worked best for bad... Ignorant, poorly trained or lying us since, but knowing the mattress different... Their options include the Classic line, are layers of foam and we two. Experiences and delivery for mattress only -- - turning into a cereal bowl with their,... Forever BUY bedding from the sale to delivery mattress in 20 years at the foot and head i recall. I strongly oppose their advertisement and misrepresentation of their mattresses we did not cover our!... I interacted with through this experience was kind and patient with my overall experience purchase from.... My years on earth their experience with sales and delivery for mattress only different than what i.. Quotes over $ 1200 to exchange it in key `` pressure points '' especially your and/or...
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