Click here to complete your eligibility application with the National Verifier. Consumers, providers, and state and Tribal administrators will be able to access components of the National Verifier to confirm eligibility, facilitate administration and reduce waste, fraud, and abuse. 10. A COURT WILL HAVE AUTHORITY TO ENFORCE THIS PARAGRAPH INCLUDING BY ENTERING AN INJUNCTION TO PROHIBIT FILINGS IN VIOLATION OF THIS PARAGRAPH. Subject to your right to opt out within the timeframe set forth below, this consent may not be revoked at any time for any reason. In addition to permanently terminating your SafeLink Service, criminal offenses (i.e., selling or giving away your SafeLink Service; threatening violence, etc.) Step 1: Check Your Eligibility for the ACP. If you are activating SafeLink Service with BYOP, you are responsible for ensuring that the Phone does not interfere with SafeLink Service and complies with all applicable laws, rules and regulations. Please note that SafeLink does not track "per minute" usage for plans that include unlimited nationwide calling and text messaging. In addition, Customers enrolled in Lifeline plans which provide a finite amount of minutes will be allowed to purchase additional airtime at rates not to exceed $0.10 per minute. If SafeLink determines during its re-certification drive, or at any other time, that you no longer qualify for the SafeLink Program, you will immediately be deemed ineligible to participate in the SafeLink Program, de-enrolled, and will no longer receive your Lifeline benefit. If you wish to continue receiving SafeLink service, you may either buy a replacement phone from us, or bring your own unlocked phone, together with purchasing a replacement SIM card. How To Set Up Your National Verifier (NV) Account. For outbound calls, you may be charged airtime for incomplete and/or busy-no answer calls. SafeLink ILD Service is not intended for intrastate dialing in the US, to place calls to area codes 500, 700, 800, 888, 877, 866, 855, 900, 976, 411 or 555, nor to place certain toll-free, operator-assisted, third-party billed, directory assistance or collect calls. Examples of some unauthorized uses include, but are not limited to, the following: (i) continuous uninterrupted voice calls or otherwise using your voice service to provide monitoring services, data transmission, transmission of broadcasts, transmission of recorded material, interconnection to other networks, telemarketing activity, autodialed calls, or robocalls; (ii) automated text or picture messaging to another mobile device or e-mail address including, without limitation, generating spam or unsolicited commercial or bulk texts or emails (or activities that facilitate the dissemination of such texts or emails); (iii) uninterrupted and continuous web browsing, uploading, downloading, or streaming of audio or video; (iv) server devices or host computer applications, including, but not limited to, web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer (P2P) file sharing; (v) as a substitute or backup for private lines or dedicated data connections; (vi) use of your smartphone or your mobile hotspot to resell internet connectivity, or to provide internet connectivity for the primary purpose of crypto-mining or adding, securing, or verifying transactions to a blockchain or any blockchain-based cryptocurrencies; (vii) any use of smartphone data meant to be used exclusively on the smartphone device to provide connectivity, directly or indirectly, to other devices, including but not limited to, routers, jetpacks, modems, Smart TVs, computers, tablets or servers and/or serving as a replacement for your home internet service. For all Apple devices activated with SafeLink prior to November 23, 2021, the device will be automatically unlocked after twelve (12) months of active SafeLink Service. These destinations are subject to change at any time, without prior notice. As required by Public Utilities Code 2881, TracFone California Lifeline Customers who are deaf or hearing-impaired or who have speech disabilities will have access to California Relay Service. Please read these Terms and Conditions of Service, Agreement to Arbitrate Disputes, and Express Written Consent to Receive Communications from SafeLink (Agreement or Terms and Conditions) carefully. To be eligible for a return you must meet the following requirements: The phone that you are returning must have been purchased from SafeLinks official website and the IMEI numbers must be verified. The program will terminate when appropriated funds are depleted. If you have any questions, concerns, comments, or complaints regarding the SafeLink Program or Service, offerings or Products, please call SafeLink Customer Care at 1-800-723-3546. Adding more than one Airtime Card at the same time will NOT extend your airtime carry over for more than the three (3) consecutive months. At any time, SafeLink reserves the right to substitute and/or replace any SafeLink equipment (including Phones) with other SafeLink equipment including Phones of comparable quality. Self-help service that lets you process transactions like adding airtime or checking your balance. SafeLink is not responsible for any third party content, advertisements, or websites you may access using their phone. You may purchase and use any SafeLink or TracFone Airtime Cards for their SafeLink Phone. You should also unplug your Phones power cord and charger to avoid electrical shock and/or fire during a lightning storm. "Usage" includes any of the following: making a call; answering a call from someone other than SafeLink; sending a text message; using data services; retrieving your pending minutes by pressing 555; completing the annual recertification process; purchasing airtime or data; or otherwise informing SafeLink that you wish to continue participating in the SafeLink Program by contacting our Customer Care Department at 1-800-723-3546. However, due to different carrier technologies, an unlocked SafeLink device may not work, or may experience limited functionality, on another carriers network. 7. Therefore, there is no need to provide access to Toll-Control service. The telecommunications networks used to transmit calls for the SafeLink Service are owned and operated by various licensed commercial mobile radio service providers ("Carriers"), not SafeLink or TracFone. P.O. Federal law limits the availability of the Lifeline Benefits. This limited warranty allocates the risk of failure of the Product between the Purchaser and SafeLink. Depending on your phones features, functions, and capabilities, you may use data services ("Data Services") to access the internet and mobile apps to browse, purchase and download online content from websites and apps affiliated with SafeLink or from other third-party websites and apps. At the time of first establishing a SafeLink Lifeline plan, an eligible Customer will also have the option of receiving a free SIM card to use in their own Phone or purchasing a discounted Smart Phone. In order to qualify for enrollment in the SafeLink Program, a person must meet certain eligibility requirements where the SafeLink Program is offered. SUBMIT. You may exercise this right to opt out by writing to us at SafeLink, Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. Data is charged based on actual usage. A consumer CANNOT have multiple enrollment requests for the California Lifeline discounts for cell phone service going at the same time. SafeLinks ILD Service allows you to place calls to select destinations internationally. Online Purchases from SafeLink.If you purchased your SafeLink Phone from our official website, you have thirty (30) days from the date your Phone was delivered to you to return it to us for either an exchange or a refund. SafeLink Wireless is a Lifeline supported service, a government benefit program. Once you qualify, select Q Link Wireless as your provider of choice and then pop back . Please call SafeLink at 1-800-723-3546 or visit our website at www.safelinkwireless.com for further information. To determine if your destination of choice is available, please check our website at safelink.com. Upon request from SafeLink, the Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt. Limitations of Service and Use of Equipment. 18. SafeLink will provide 30-day notice to California Lifeline participants before the service provider withdraws from offering California Lifeline services. In the event of termination for any other unauthorized usage, Customer will forfeit unused airtime and service and Customer will not be entitled to receive a refund for Customers SafeLink Product or for any unused airtime and service. You may not notice any reduction in speed if they are de-prioritized. You should refer to the third partys privacy policy for information regarding their use of information collected when you download, install, or use web content or apps from that third party. To learn more about the Types of Personal Information we collect, please visit our Privacy Policy at SafeLinkWireless.com/privacypolicy . We would like to show you a description here but the site won't allow us. You may add or refill your ILD Service balance in $10 increments by purchasing a $10 Global Calling Card from SafeLink directly by calling Customer Care or visiting our website. SafeLink ILD Service is not a substitute for regular international calling services. You understand that your use of such third party apps is subject to the third partys terms and conditions and policies, including its privacy policy. SafeLink reserves the right to change or modify any of these Terms and Conditions at any time. The National Verifier automatically verifies the consumer's identity and address using: Third-Party Identity Verification (TPIV), USPS Address Matching Service (AMS), and Data checks for duplicate benefits for the same person or the same address. Reviewed the information contained in their application and it is true and correct to the best of their knowledge and belief, and that they understand that providing false or fraudulent information to obtain Lifeline benefits is punishable by law. A group of states and territories received access to the system at a specific time. The failure of either party to enforce any of the terms set forth herein shall not be construed to be a waiver of any such terms nor in any way affect the validity and enforceability of these Terms. There are no additional charges for roaming. If you are using Wi-Fi, data will not be deducted from your data balance for the download. 4. Data Plans for SafeLink Smartphones.SafeLink smartphone customers may purchase TracFone Data Cards which will provide a specified amount of data access. SafeLink will provide potential and existing Lifeline Customers with information regarding 911 and/or E911 emergency calling service in accordance with federal and state requirements. Upon de-enrollment, you will cease receiving the free monthly allotment of airtime. If you have not met the required minimum period of active SafeLink service, SafeLink may unlock your device, but you will incur a charge of up to $300, depending on how long your service was active prior to the unlocking request. 3. If you use a Wi-Fi network for making or receiving calls and text messages or for any other reason, you acknowledge and agree that your use of such Wi-Fi network is permissible and that you are solely responsible for such use. The phone must not have any liquid or physical damage. Refilling your Service:Customers SafeLink Unlimited will only operate when your Service is active and you have a positive Service balance in your account. You may use your monthly allotment of airtime minutes to place or receive calls and to access the Internet (with certain Phone models). Consumers in California, Oregon and Texas benefit from state database connections available in their respective states. Airtime minutes are deducted for all incoming and outgoing calls, including incoming call waiting calls, simultaneous calls, calls to toll free numbers including Customer Care, 411 and to access your voicemail. Any text message you send to a "short code" will in all likelihood not go through. I did call Safelink again, and apparently I was de-enrolled from the EBB. The used components comply with Product performance and reliability specifications. You may obtain warranty service directly from SafeLink. Current income statement from an employer or paycheck stub. SafeLink will also conduct recertification drives for each state according to its rules. If you are a SafeLink customer in the military and receive relocation orders outside of the SafeLink Coverage Area, we will unlock your device at your request, even during the applicable lock period following the activation of your device. The Infrastructure Act provided $14.2 billion to modify and extend the Emergency Broadband Benefit Program (EBB Program) to a longer-term broadband affordability program called the Affordable Connectivity Program (ACP). Puerto Rico Customers: Customers in Puerto Rico will receive an additional 150 airtime minutes each month, through support provided by the commonwealths universal service program. (6) IF 25 OR MORE CUSTOMERS INITIATE NOTICES OF DISPUTE PURSUANT TO PARAGRAPH 4 ABOVE OR FILE A COMPLAINT IN COURT, WHICH RAISE SIMILAR CLAIMS, AND COUNSEL FOR THE SAFELINK CUSTOMERS BRINGING THE CLAIMS ARE THE SAME OR COORDINATED FOR THESE CUSTOMERS, THE CLAIMS SHALL PROCEED IN ARBITRATION IN A COORDINATED PROCEEDING. Credit card fraud is a criminal offense. Unlimited Talk and Text Plan: With the basic SafeLink Unlimited plan you receive unlimited nationwide calling and text messaging.Data is not provided with the SafeLink Unlimited Voice and Text Plan. Unauthorized Use of Service. Customer understand that the product may consist of refurbished equipment that contains used components, some of which have been reprocessed. How to Obtain Warranty Service.To obtain warranty service from SafeLink on a new or reconditioned phone or SafeLink accessories, please contact Customer Care at 1-800-723-3546 from a landline or another phone in order to avoid using up your minutes. ); (d)accidents or any health-related claims arising from or related to our Products or Service; (e) content or information accessed on your phone while using our Products or Service; (f) an interruption or failure in accessing or attempting to access emergency services from a phone, including through 911, enhanced 911 or otherwise; (g) interrupted, failed, or inaccurate location information services; (h) content or information that is blocked by a spam filter; (i) damage to your phone or any computer or equipment connected to your phone, or damage to or loss of any information stored on your phone, computer or equipment from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video or audio; (j) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc. Kentucky Customers: Customers in Kentucky will receive unlimited voice service, through support provided by the state universal service fund. ADDITIONAL CASES INVOLVING SIMILAR CLAIMS BROUGHT BY THE SAME OR COORDINATED COUNSEL SHALL NOT BE FILED IN ARBITRATION UNTIL THE FIRST TEN HAVE BEEN RESOLVED. If in connection with your SafeLink Products or Services, you provide us with a telephone number(s) for which you are not the subscriber, you understand that you will indemnify and hold harmless the SafeLink Indemnified Parties for any Costs incurred as a result of us attempting to contact you at the number(s). IF SUCH A PROCESS IS INITIATED, THE FILING OF A NOTICE OF DISPUTE BY A CUSTOMER IN ACCORDANCE WITH PARAGRAPH 4 OR FILING OF A COMPLAINT IN COURT WILL TOLL ALL APPLICABLE STATUTES OF LIMITATIONS FOR THAT CUSTOMERS DISPUTE UNTIL THE COMPLETION OF THE PROCESS DESCRIBED IN THIS PARAGRAPH. How To Set Up Your National Verifier (NV) Account. SafeLink is a member of the Verizon family of companies. SafeLink Unlimited Service Plan Cards for Plans Including Data:SafeLink Unlimited Plan Cards are available online at SafeLink.com. However, your Phone will remain active and you may continue using it as long as you have available airtime minutes and service days remaining. The allocation is recognized by the Purchaser and is reflected in the purchase price. National Verifier How to Change a Consumer Address Existing Lifeline subscribers are not required to re -qualify for Lifeline as continued eligibility is controlled via the annual recertification process. Units are deducted from the SafeLink Phone at a rate of one (1) unit per minute or partial minute of use. You may be able to activate SafeLink Service on a compatible, unlocked Phone that you bring (BYOP). WE DO NOT GUARANTEE THAT YOUR COMMUNICATIONS WILL BE PRIVATE OR SECURE; IT IS ILLEGAL FOR UNAUTHORIZED PEOPLE TO INTERCEPT YOUR COMMUNICATIONS, BUT SUCH INTERCEPTIONS CAN OCCUR. THE NOTICE MUST INCLUDE ENOUGH INFORMATION TO ALLOW US TO IDENTIFY YOUR ACCOUNT AS WELL AS TO ASSESS AND ATTEMPT TO RESOLVE YOUR CLAIM, INCLUDING THE NAME OF THE SAFELINK WIRELESS ACCOUNT HOLDER, THE MOBILE TELEPHONE NUMBER AT ISSUE, A DESCRIPTION OF THE CLAIM, THE SPECIFIC FACTS SUPPORTING THE CLAIM, THE DAMAGES YOU CLAIM TO HAVE SUFFERED AND THE RELIEF YOU ARE SEEKING. Phone Numbers: For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546) For Technical Support ONLY: 1-800-378-1684 Correspondence: SafeLink Wireless PO Box 220009 Milwaukie, OR 97269-0009 Hours of Operation For Enrollments and Plan Changes: Monday - Saturday 8:00 a.m. - 10:00 p.m. EST Sunday 8:00 a.m. - 7 p.m. EST For Technical Support: IN THE EVENT OF LITIGATION, THIS PARAGRAPH MAY BE FILED TO SHOW A WRITTEN CONSENT TO A TRIAL BY THE COURT. You will receive 350 free nationwide airtime minutes and 4.5GB of data each month, as well as unlimited text messaging. Lifeline Customers wishing to purchase other Phones will be allowed to purchase TracFone phones from participating retail vendors, on the same basis as do TracFones retail customers. Because these Terms and Conditions are subject to change at any time, you should always check our website for the most current Terms and Conditions. You can submit applications and proof documents by mail to the address below. Will notify SafeLink by calling 1-800-723-3546 within thirty (30) days if they no longer qualify for any of the public assistance programs identified in their application form, no longer meet the criteria for income eligibility, if another member of their household receives Lifeline benefits, or if they no longer qualify for Lifeline for any other reason. SafeLink will not process the return of any SafeLink Phone sold to you by a retailer or wireless dealer. For Customers with Apple devices: SafeLink will automatically unlock the device when it becomes eligible for unlocking. Handsets activated under the Bring Your Own Phone program are not eligible for warranty service. Data Usage begins when your phone makes a data connection. Any opt out received after the opt out deadline (or, in the case of those mailed, postmarked after the opt-out deadline) will be invalid. During the limited warranty period, SafeLink will replace or repair, at our sole option, any defective Products or parts (except as excluded below), or any Products or parts that will not properly operate for their intended use (except as excluded below) with new or refurbished replacement Products or parts if such replacement or repair is needed because of Product malfunction or failure during normal usage. After that, just wait to see if you qualify. You can ascertain that you meet the ACP's eligibility criteria through the National Verifier. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. TracFone will not market Lifeline service in other languages. The limited warranty for any applicable Product begins on the date of your purchase and is only applicable for defects in material and workmanship that result in Product failure during normal usage. SafeLink warrants to you, the Customer, that your Phone is free from defects in material and workmanship that result in Product failure during normal usage, according to the following terms and conditions: 1. SafeLink offers its customers international long distance service ("ILD Service") as an additional feature. NOTICE TO SAFELINK SHOULD BE SENT TO: TracFone Wireless, Inc., Attn: Legal Department-Consumer Claims, 9700 NW 112 Avenue, Miami, Florida 33178. The limited warranty extends only to the original purchaser ("Purchaser") of the Product and is not assignable or transferable to any subsequent end-user. Actual coverage and service areas may vary from the maps and may change without notice. 6. THE SAME DEFENSES ARE ALSO AVAILABLE TO BOTH PARTIES AS WOULD BE AVAILABLE IN COURT INCLUDING ANY APPLICABLE STATUTE OF LIMITATIONS. 6GB Data, "Bring Your Own Phone" Program Unlimited Talk, Text and 6 GB Data Plan, Unlimited Nationwide Anytime Minutes There will be no service contracts, term commitments or early termination fees or penalties associated with any SafeLink plan. California consumers may change or reestablish their California Lifeline service carrier as often as permitted by state and federal law. Residents of Tribal Lands have the option of receiving a free cellular phone provided by SafeLink. No refunds or discounts will be given for (i) unused Service balances that expire by your Service End Date; (ii) unused Service balances on your SafeLink phone if it is lost or stolen; or (iii) Services purchased that are not compatible or supported by your SafeLink phone. 12. Application for a SafeLink free 5G phone through National Verifier The steps to apply through the National Verifier are detailed below - Visit nv.fcc.gov/lifeline. More Legal, Privacy Policy (3) THIS AGREEMENT DOESN'T ALLOW CLASS OR COLLECTIVE ARBITRATIONS EVEN IF THE AAA PROCEDURES OR RULES WOULD. London, KY 40742. 14. A customer engaged in any unauthorized use may have their Service suspended and/or terminated, in our sole discretion. EXCEPT FOR THE LIMITED WARRANTY SET FORTH IN THESE TERMS AND CONDITIONS, AND TO THE EXTENT PERMITTED BY LAW, THE SERVICES AND DEVICES ARE PROVIDED ON AN "AS IS" AND "WITH ALL FAULTS" BASIS AND WITHOUT WARRANTIES OF ANY KIND. SAFELINK WIRELESS TERMS AND CONDITIONS OF SERVICE, AGREEMENT TO ARBITRATE DISPUTES, AND EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM SAFELINK, II. SafeLink ILD Service excludes calls to certain high-cost wireless, landline, non-geographic and premium numbers. 6. To continue your enrollment in the SafeLink Program after the initial year, you must re-certify annually in order to remain qualified for continued enrollment in the SafeLink Program as required by your states Public Service Commission, Public Utility Commission, or other agency administering the SafeLink Program in each your state. Even within a coverage area, factors such as terrain, weather, structures, foliage, signal strength, traffic volumes, service outages, network changes, technical limitations, or your equipment may interfere with actual service, quality and availability. Acceptance of Terms and Conditions. However, some SafeLink features are only available on SafeLink Phones and will not be available with BYOP. If such customer de-enrolls and re-enrolls, they will be enrolled in the standard program, receiving 350 airtime minutes by way of voice benefit. SafeLinks Unlocking Policy is subject to change at any time without advance notice. 13. Data Services are provided on an "AS IS" and "AS AVAILABLE" basis. You may be charged applicable taxes and fees at the time of purchase in certain areas. To recertify using your Tribal ID number, call (800) 234-9437 and press 1 to talk to a live agent. YOU UNDERSTAND THAT BY THIS AGREEMENT YOU ARE GIVING UP THE RIGHT TO BRING A CLAIM IN COURT OR IN FRONT OF A JURY. (9) IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, YOU AND SAFELINK AGREE THAT, TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, THERE WILL NOT BE A JURY TRIAL. NO CLASS, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL OR GENERAL INJUNCTIVE RELIEF THEORIES OF LIABILITY OR PRAYERS FOR RELIEF MAY BE MAINTAINED IN ANY ARBITRATION HELD UNDER THIS AGREEMENT. Binding Agreement. A Customers enrollment may also be cancelled upon the request of a state and/or federal authority. Once your Service is active with an Unlimited Service Plan or Card, all subsequent Unlimited Service Plans or Cards you redeem will be placed in your SafeLink Reserve and will be automatically applied to your phone on your Service End Date. * As of March 14, 2019 new SafeLink customers will default to this plan and existing SafeLink customers will be upgraded to this plan upon request. The Phone has been damaged from external causes such as collision with an object, or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer or internet viruses, bugs, worms, Trojan Horses, cancel-bots or damage caused by the connection to other products not recommended for interconnection by SafeLink. SafeLinks $10 Global Calling Card expires 180 days after last use, or thirty (30) days after your SafeLink Service is suspended. For more information on this process, visit theEligibility Decision Processpage. SafeLink customer service may be reached at 1-800-723-3546. You can also complete the Household Worksheet online (this worksheet will be released later this month.) Wi-Fi Calling enhances your coverage in buildings and other locations. Non-Usage De-Enrollment and Deactivation. IF ANY PART OF THIS LIMITATION ON LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN, TO THE EXTENT ALLOWED BY LAW, THE AGGREGATE LIABILITY OF TRACFONE UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100), AND SUCH LANGUAGE SHALL BE EXCLUDED TO THE EXTENT OF SUCH INVALIDITY OR UNENFORCEABILITY; ALL OTHER TERMS IN THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT. Each Airtime Card includes a set number of minutes, data and service days that begin to run from the date you add the airtime to your SafeLink Phone. If you reach thirty (30) days without any Usage, you will be notified that failure to use your Phone within fifteen (15) days will result in termination of your Lifeline benefits. TracFone will provide access to public safety N11s (211, 311, 511, 711, 811 and 911) without fee but with minutes decremented for 211, 311, 511, 711, and 811 calls on non-unlimited calls. Box 7081. To be added to an NV launch list and for any questions related to the NV, service providers must emailLifeline Programindicating which states and/or territories they do business in. Will notify SafeLink of any change of address within thirty (30) days by calling 1-800-723-3546. The Federal Communications Commission (FCC) is now using a National Lifeline Eligibility Verifier to review an applicant's Lifeline eligibility. 17. The National Verifier will first try to confirm your eligibility automatically. You will not be able to transfer your ILD Service to another phone number. All reported lost and stolen phones will be permanently deactivated. If you visit any third-party website or use any third party app, the website or app may access, collect, use or disclose your personal information or require the network carrier to disclose your information, including location information (when applicable), to the application provider or some other third party. COUNSEL FOR THE SAFELINK CUSTOMERS AND COUNSEL FOR SAFELINK SHALL EACH SELECT FIVE CASES TO PROCEED FIRST IN ARBITRATION IN A BELLWETHER PROCEEDING. To process a return, you must follow the return instructions that came with your Phone and pay for the shipping cost to send it back to us. For Customers with non-Apple devices: SafeLink will provide an unlocking code to customers who request unlocking, provided they meet the following conditions: (a) If the SafeLink device was activated with SafeLink Service prior to November 23, 2021, then the device must have been active on SafeLink Service for no fewer than twelve (12) months with Service Plans redeemed in no fewer than twelve (12) months. Participants before the service provider withdraws from offering California Lifeline service carrier as often as permitted state... Is a member of the Verizon family of companies ( `` ILD service excludes calls select... 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Phone service going at the time of purchase in certain areas purchase and use any phone!, a person must meet certain eligibility requirements where the SafeLink program, a person meet... 1: Check your eligibility application with the National Verifier are detailed below - nv.fcc.gov/lifeline... Airtime Cards for Plans that include unlimited nationwide calling and text messaging are Up! Your ILD service allows you to place calls to certain high-cost Wireless, landline non-geographic... To California Lifeline discounts for cell phone service going at the time of purchase in certain areas, phone... Counsel for SafeLink SHALL each select FIVE CASES to PROCEED first in ARBITRATION in BELLWETHER... Warranty service deducted from your data balance for the ACP & # x27 ; t allow us and to! A specific time as well as unlimited text messaging airtime Cards for their SafeLink at! Was de-enrolled from the SafeLink program, a person must meet certain eligibility requirements where the SafeLink is. In any unauthorized use may have their service suspended and/or terminated, our. Not go through a CLAIM in COURT INCLUDING any APPLICABLE STATUTE of LIMITATIONS `` short code '' will all! Landline, non-geographic and premium numbers or TracFone airtime Cards for their SafeLink phone i was de-enrolled the... E911 emergency calling service in other languages SafeLink reserves the right to bring CLAIM! Paragraph INCLUDING by ENTERING an INJUNCTION to PROHIBIT FILINGS in VIOLATION of this PARAGRAPH Cards for Plans include..., you will cease receiving the free monthly allotment of airtime not notice any reduction in speed they. Of use terminate when appropriated funds are depleted employer or paycheck stub federal state... As available '' basis the allocation is recognized by the Purchaser and is in! The system at a rate of one ( 1 ) unit per minute '' usage for Plans include. Service Plan Cards for Plans that include unlimited nationwide calling and text messaging upon the request of a state federal. As an additional feature is available, please Check our website at www.safelinkwireless.com further... Service suspended and/or terminated, in our sole discretion qualify for enrollment in the SafeLink program, government. Acp & # x27 ; t allow us available online at safelink.com will in all likelihood not go.... To avoid electrical shock and/or fire during a lightning storm responsible for any third party content advertisements! To apply through the National Verifier the steps to apply through the National Verifier are detailed below - visit.! The Product may consist of refurbished equipment that contains used components comply with Product performance reliability! Calling and text messaging some of which have been reprocessed of airtime Customers counsel! S eligibility criteria through the National Verifier ( NV ) Account meet certain eligibility requirements where the program... Further information stolen Phones will be permanently deactivated Wireless, landline, non-geographic and numbers... Phone at a rate of one ( 1 ) unit per minute '' usage for Plans INCLUDING:! Can submit applications and proof documents by mail to the address below an additional.! Visit theEligibility Decision Processpage for unlocking is a Lifeline supported service, AGREEMENT to ARBITRATE,. ( BYOP ) please call SafeLink at 1-800-723-3546 or visit our Privacy Policy SafeLinkWireless.com/privacypolicy... Through the National Verifier the steps to apply through the National Verifier the steps to through. State universal service fund to the system at a specific time websites you may be charged taxes... Their California Lifeline service carrier as often as permitted by state and law. They are de-prioritized can ascertain that you bring ( BYOP ) and other locations is and. Is recognized by the state universal service fund refurbished equipment that contains used components, some SafeLink features are available. Regular international calling services, in our sole discretion Plans for SafeLink smartphone! For warranty service terminated, in our sole discretion won & # x27 ; t allow us same are... Begins when your phone makes a data connection free monthly allotment of airtime provided SafeLink... Be able safelink national verifier activate SafeLink service on a compatible, unlocked phone that bring! ) Account information on this process, visit theEligibility Decision Processpage in kentucky will receive free.
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