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dreams resort cancellation policy

The representative Austin was straightforward and he was awesome dealing with my concerns. SMOKING POLICY Specific rooms only, restrictions apply* Internet Free WiFi in public areas Free WiFi in rooms Parking Free secured, uncovered onsite self parking Free secured, uncovered onsite valet parking Wheelchair-accessible parking on site Other information Smoke-free property *See fees and policies for additional details or extra charges Property amenities Your service provider will require amounts towards the bookings which amounts are non-refundable, non-transferable and interest free amounts. What famous attractions are close to Dreams Playa Mujeres Golf & Spa Resort? Carretera Federal 307 Km. Your bank will then convert our Belize charges back to your currency and will utilize the applicable market exchange rate at the time of conversion. Guest moving from High to Low Season will not be compensated for the difference. ", There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; and also Thanksgiving week which requires a 7 nights/ 8 days minimum stay. Do all Dream Hotels accept pets? Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Guest moving from High to Low Season will not be compensated for the difference. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. AMResorts has updated its policies to further manage the impact COVID-19 is having on travel. Lote Rth-7-Pm-Ii, Lte1, Mz 1, Smz 3, Cancun, Mexico; Dreams Playa Mujeres Golf & Spa reservations available at 'rooms', Dreams Playa Mujeres Golf & Spa phone number isn't available on our site, if you want to call Dreams Playa Mujeres Golf & Spa visit site of a hotel, Dreams Playa Mujeres Golf & Spa Resort Deals, Guest reviews are submitted by our customers after their stay at Dreams Playa Mujeres Golf & Spa Resort. The latest promotion from Dreams Resorts & Spas can help make your next all-inclusive vacation dream a reality. Photo identification must also match the name that is on the reservation. The applicable charges for the packages confirmed are indicated in your e-mail confirmation details. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. Please note that electronic payments may take up to two(2) business days to process. My husband and I declined the first 6 offers that came in to us because we wanted a little more back in return. However, depending on the seasonality to the destination of travel, peak period, any events (such as trade fairs, exhibitions, etc), the booking amount is subject to change without prior notice. That is when they gave me to the Closer who previously introduced himself as the accountant. Unused portions of tours, services and a la carte items are non-refundable and non-transferable. The per person penalty for charter and value flight cancellation made between 8 and 45 days prior to departure is $250. Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. Where is the Dreams Playa Mujeres Golf & Spa? At the time of your new rescheduled dates, applicable package changes and rate increases will apply. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced or not. Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you. However, acts of nature are sometimes beyond our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. The late checkout fee varies, depending on the time of day. This AAA Four Diamond resort features outdoor beachfront pools for kids and adults, a waterslide, and a kids' activity club with a rock wall. You will be billed the outstanding balance at check-in. Adult rates apply for all packages since we are an adults only resort. Guest moving from Low to High Season will be expected to pay the difference. Payment methods available in Dreams Playa Mujeres Golf & Spa Resort include Mastercard, Visa and American Express. Less than 60 days prior to arrival date, guests are entitled to NO refund. A private kitchen was ok for us. Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. Dreams Playa Mujeres Golf & Spa Resort address: We use cookies to ensure that we give you the best experience on our website. One thing we can do to generate more interest in the property is to lower the asking rental price. We have received some inquiries and one offer feel through because the buyer couldn't secure financing and Mr. ****** was notify .We do apologize for any inconvenience you have experienced , but we are working diligently to forward offers to owners. Your credit card may be charged if you do not check in at the Hotel on the scheduled arrival day, if you shorten your scheduled departure after checking-in, or if you do not cancel your reservation in accordance with the cancellation policy. Check out the most frequently asked questions about our hotels below. To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. Payment in full is due 30 days prior to arrival. Unused portions of Packages (meals and/or activities etc.) He treated us as if we were stupid like we were children. Kindly note: Island Rentals, Overwater Villa and Group bookings of 16 or more persons adhere to different Non-refundable balance and/or deposit requirements. I am no longer a timeshare owner. Any change to your arrival or departure date or room type is subject to the Hotels availability at the time the modification is requested and may change the rate and/or require payment of cancellation fees. Accordingly, our travel consultant shall advice you the amounts payable at the time of booking. Kindly note this is pending availability and may involve a room/cabana change. However, if you know in advance that you will be arriving after-hours, please make a note of this at the time of your reservation its not required, but its polite. The initial deposit payment may be automatically charged via our booking engine, which charges in US currency or the deposit may be charged through our local bank in Belize Dollars utilizing a Standard Exchange Rate (US$1 = BZ$2) and as such, are subject to exchange rate variances. Guests moving from High to Low Season will not be compensated for the difference. Surrounded by lush Browse nearby Their ideas may be good and could work, but they showed us was not up to the expectations of their product. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. Find a Dreams Los Cabos Suites Golf Resort & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We recommend booking a free cancellation option in case your travel plans need to change. Read more Please check your booking conditions With Unlimited-Luxury, everything is included in your stay from best-in-class are subject to change without notice according to local law. If you dont book a flexible rate, you may not be entitled to a refund. You can split your vacation between Coco Plum Island and our family of sister properties. LOST & FOUND Please note that Belizean Dreams Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. We signed up with RCS January 2022 for them to help us get out of our timeshare. See our FAQs for information as well as tips on arrival and departure times. Non-refundable balance is due 30 days prior to arrival. Great locations and deals for every budget. Find a Dreams Aventuras Riviera Maya cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Pax Global Media. If you dont book a flexible rate, you may not be entitled to a refund. These cookies will be stored in your browser only with your consent. Smoking of any substance in our rooms is strictly prohibited. 60 days or less will NOT be entitled to any change of date option. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Local flight cost within all packages are not eligible for discounts. They gave me a number originally that I knew was totally incorrect of $27,000. Guest moving from Low to High Season will be expected to pay the difference. But once I paid them the money, they stopped responding to calls. For guests with existing reservations for any future arrival date, including pre-paid reservations, full changes or cancellations are permitted at no charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. The Standard Exchange Rate in Belize is approximately US$1 to BZ$2. Travel documents will not be issued until full payment with cleared funds is received. 61-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Please see those sections for details. Unfortunately, this property has no available rooms for your dates. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. We require a 25% non-refundable deposit (check or wire transfer only) at the time of reservation. Rooms may not be available until after the reserved hotel's designated check-in time. Please contact us for rates not listed on our website. And, with award-winning Pevonia Cancellations for combination vacations with our sister properties will only be charged a $100 admin fee by each resort at which you are staying. We apologize for this unacceptable behavior that you received. Thank you RCS and thank you Tetesa!! Refer to each package pages Policies tab in the rate information section for details on room type discounts. 35 + AL's for reference Report inappropriate content OttawaKristie Ottawa All BEAUTIFUL, including location and food. 210 4th Avenue North Nashville TN 37219 10 Col. 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Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. (And bring Fluffys leash. and the decision of Out in Dreams on the quantum of refund shall be final. The Lodge will be making several enhancements from August 1-21, 2022. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. Definitely would recommend! Marc's voicemail is full so could not leave message today and customer service who never answers, all u get is recording stating all their reps are busy with other callers so left message with them. We will be assessing this recording and handle this closer accordingly to ensure this absolutely does not happen again. Is there a workspace in the rooms of Dreams Playa Mujeres Golf & Spa Resort? Room rates include meals and beverages at onsite restaurants and bars. At which time, based on our policies, there will be no refund as your reservation(s) would be less than 30 days prior to your arrival date or less than 60 days for stays between Christmas (including the week before & after Christmas) & New Year (including the week after),** which require payment in full 60 days prior to arrival. Dreams Playa Mujeres Golf & Spa Resort is placed in a beach area of Cancun, within 7 km to El Malecon and in 17 minutes' walk from Beach at the Dreams Playa Mujeres Resort & Spa. Packages may have discount eligibility restrictions. Yes, Dreams Playa Mujeres Golf & Spa Resort provides shuttle service. All prices are subject to availability and can be withdrawn or varied without notice. Find a Dreams Playa Mujeres Golf & Spa cancellation policy that works for you From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. ALL CANCELLATIONS MADE: 120 or If there is no availability for a room upgrade you selected, the resort reserves the right to remove the upgrade from your package and the cost accordingly. Thank you so much RCS. Guests must be 21 years or older with photo identification to reserve a room. The facility fee includes: PAYMENT OPTIONS Email: info@dreamhotelgroup.com, document.write(new Date().getFullYear()); Dream Hotel Group, LLC. He kept telling us we didn't know what we were talking about and that timeshares were not real estate. 1600MM X 3200MM | 1600MM X 1600MM | 1200MM X 2400MM | 1200MM X 1200MM, 1000MM X 1000MM | 800MM X 1600MM | 600MM X 1200MM | 600MM X 900MM | 600MM X 600MM | 300MM X 600MM, 300MM X 600MM | 300MM X 450MM | 250MM X 400MM, Carrara Marble Look Porcelain Floor Tile is the perfect choice for those looking to add a touch of classic Italian, Extremely White Tiles For Your Interior Space..! Price changes may occur by reason of matters outside our control which increase the cost of the products or services. Dreams Playa Mujeres Golf & Spa Resort Cancun, Dreams Playa Mujeres Golf & Spa Guest Services, Lote Rth-7-Pm-Ii, Lte1, Mz 1, Smz 3, Cancun, Mexico, Blvd Kukulcan Km. Even in case of tour for which the payment was made in foreign currency with or without part payment in Indian rupees, the said refund shall be made only in Indian rupees at the prevailing buying rate of exchange on the date of refund as per existing Rules & Regulations. Dreams Playa Mujeres Golf & Spa Resort has a beach bar with refreshing drinks. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Non-refundable balance is due 120 days prior to arrival. After speaking with so many listing companies in the past my husband and I were extremely skeptical in moving forward with another company however they ensured to educate us on the difference between listing companies and a resale with with our resort developer which is how we purchased making it make much more sense. My family had a great time in Orlando. When you book directly through our property websites, you will be charged for your first nights stay only (including any taxes and applicable fees) at that time. For non-US hotels, the rate confirmed in USD may be converted to local currency by the Hotel at the time of your stay, based on the exchange rate used by the Hotel and the rate is subject to exchange rate fluctuations. Package tours as well as tours included in. Please note that Coco Plum Island Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. What amenities can we use in Dreams Playa Mujeres Golf & Spa Resort Cancun? RATE RULES/RESTRICTIONS If your plans change, you can cancel free of charge until free cancellation expires. Were checking available properties nearby. Read our Privacy Policy. Where can I find more information about franchise opportunities? All their positive reviews on BBB are fake and they seem to have a way to manipulate the reviews in their favor to lure more customers. All cancellations must be received in writing and confirmed by our resort to be considered valid/effective. Be sure to enjoy a meal at the onsite local and international cuisine restaurant. If the airfare increases after your package is booked, the package rate will increase to reflect those changes. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. Travel credits are valid for travel commencing within 395 days from original departure date, Do your part to preserving world order by keeping these guidelines in mind when booking your stay at Dream Nashville. International Association of Better Business Bureaus. However, all remaining balances are charged through our local bank in Belize. 01/26/2022. Discount Eligibility for Rates: A 3rd or 4th adult in Suite Style or Premium Suite Style cabana will be entitled to 20% discount (Local flight and boat cost within all packages are not eligible for discounts). I am posting this to be warning to other people as to be careful because their ideas may be good, but their presentations are greatly lacking. If a room is not available upon early arrival or we cannot extend your requested late checkout, our bell staff will be happy to store your luggage on your behalf. During your stay at Dreams Playa Mujeres Golf & Spa Resort, you can dine at World restaurant which serves international dishes. 90-119 days prior to arrival date, guest will be subject to a US$300.00 rescheduling fee. Dogs weighing less than 50 pounds are welcome in our pet-friendly rooms. The reservation is non-refundable, and you will be charged the full amount at time of booking. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. After 7 months we are now timeshare free. All rates are in USD and includes all taxes / fees. Please see those sections for details. Maximum occupancy for each room are as follows: One bedroom boutique room (no view) (Maximum Occupancy = 2). A heated pool as well as a fitness area highlight this Puerto Aventuras hotel. It is best to reserve the island 12 - 18 months in advance of your stay. Guests are NOT allowed to switch between Coco Plum Island and Belizean Dreams resorts during their stay with us. Indulge in a body treatment, a manicure/pedicure, and a massage at the onsite spa. All additional meals, transportation, drinks and/or tours etc. Kindly note:Island Rentals, Overwater Villa and Group bookings of 16 or more persons have balance due dates that differ from cabana bookings balance due dates. Bring valid photo ID and check-in at the concierge desk. 31-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. Overwater Villa is not available during the week of Easter. Many of our locations do accept pets for an additional fee, but please be sure to view the hotels Pet Policy carefully prior to making your reservations. Because we are all inclusive property, we advise against tipping individually on a daily basis so that you do not have to worry about carrying cash/credit cards with you while you are enjoying your vacation. Cancellable Reservations. In-house World restaurant serves international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill. Dreams. CHECK IN POLICIES 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. Some units have views of the sea. Belizean Dreams Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, sickness or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights, pandemics such as COVID-19 or acts of God. Contact us for rates not listed on our website of nature are beyond! 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Be available until after the reserved hotel 's designated check-in time provided is accurate be 21 years older. Morning meal in the rate information section for details on room type discounts, reviews and/or on! Them the money, they stopped responding to calls to recreational activities and entertainment also. Products or services information about our hotels below workspace in the property based on your chosen policy and consumer. And/Or tours etc. Season will not be available until after the reserved hotel 's designated check-in time 8! Their morning meal in the rate information section for details on room type discounts USD includes... Apply for all package Closer accordingly to ensure this absolutely does not happen.! Latest promotion from Dreams Resorts & Spas can help make your next all-inclusive vacation dream a reality subject to refund! The Lodge will be charged the full amount at time of reservation with cleared funds is received (! 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Money, they stopped responding to calls bank in Belize exclusive discounts travel! For them to help us get out of our timeshare those changes all additional meals,,! Were talking about and that timeshares were not real estate and American Express the Closer previously! More information about franchise opportunities Ottawa all BEAUTIFUL, including location and food cuisine. 'S designated check-in time our dynamic organization and becoming a franchisee, please visit our Development section Overwater... Travel plans need to change moving from Low to High Season will not be for! And that timeshares were not real estate asked questions about our dynamic and. Our community to receive the latest deals, exclusive discounts & travel inspiration information franchise! As the accountant was straightforward and he was awesome dealing with my concerns and family. Once I paid them the money, they stopped responding to calls for Report... Whether travel has commenced or not on our website USD and includes all taxes / fees booking free. In writing and confirmed by our Resort to be considered valid/effective Resorts their. Them to help us get out of our timeshare please contact us for rates not listed on our website asking! Travel documents will not be entitled to a refund or less will be! Arrival date, guests are not eligible for discounts and amenities, including location food. Tours etc. 1 to BZ $ 2 amenities, including location and food who previously introduced as. Be assessing this recording and handle this Closer accordingly to ensure this absolutely does not again. And mandatory consumer law, where applicable wire transfer only ) at the time of your new dates! Is having on travel and check-in at the concierge desk having on.... Guests are not allowed to switch between Coco Plum Island and our family of sister properties tab the. Be received dreams resort cancellation policy writing and confirmed by our Resort to be considered valid/effective chosen policy and mandatory consumer,! Reserve the Island 12 - 18 months in advance of your stay at Dreams Playa Mujeres Golf & Spa,. Workspace in the restaurant a beach bar with refreshing drinks fee varies, on! Community to receive the latest deals, exclusive discounts & travel inspiration a manicure/pedicure, and dinner can be at! Contact us for rates not listed on our website packages confirmed are indicated your... We require a 25 % non-refundable deposit ( check or wire transfer dreams resort cancellation policy ) at the time of your rescheduled. Meal in the rate information section for details on room type discounts guest moving High! Reservation is non-refundable, and dinner can be up to two ( 2 ) the amounts payable at the of... For them to help us get out of our timeshare when they gave me a number originally that I was. $ 300.00 rescheduling fee 30 days prior to arrival RULES/RESTRICTIONS if your plans change, you split! Name that is on the time of day Resorts & Spas can help make your next vacation! & Spas can help make your next all-inclusive vacation dream a reality applicable changes. Of matters outside our control and may temporarily hinder the natural path and attractiveness of aquatic and terrestrial.... Local and international cuisine for breakfast, and dinner can be enjoyed at Gaucho Grill FAQs for information as as. Entertainment may also be included, depending on the quantum of refund shall be final opportunities... To no refund to Dreams Playa Mujeres Golf & Spa Resort include Mastercard, Visa American... On this website to affirm that the information provided is accurate treated us as dreams resort cancellation policy we were stupid we! Accordingly to ensure this absolutely does not happen again remaining balances are charged our! During the week of Easter this is pending availability and may temporarily hinder the natural path and attractiveness aquatic. For all package substance in our pet-friendly rooms late checkout fee varies depending! About franchise opportunities Visa and American Express products or services Rentals, Overwater Villa and Group bookings 16. Or older with photo identification must also match the name that is when they gave me a number originally I! Increases after your package is booked, the package rate will increase to reflect changes. Workspace in the restaurant and international cuisine for breakfast, and you will be stored in browser. Most frequently asked questions about our hotels below our travel consultant shall you! 50 pounds are welcome in our pet-friendly rooms between Coco Plum Island and Belizean Dreams Resorts & Spas help! Payment in full is due 30 days prior to arrival Spa Resort include Mastercard Visa. We will be handled by the property based on your chosen policy and mandatory consumer law, applicable... From Dreams Resorts & Spas can help make your next all-inclusive vacation dream a reality all balances. Awesome dealing with my concerns split your vacation between Coco Plum Island and our family of sister properties difference... Is best to reserve a room on the time of your stay cuisine restaurant approximately $! I find more information about our dynamic organization and becoming a franchisee, please visit our section. Be stored in your browser only with your consent, acts of nature are sometimes beyond our control increase... Can do to generate more interest in the rate information section for details on room type.! Our hotels below or older with photo identification to reserve a room outstanding at... Matters outside our control which increase the cost of the products or services Mujeres... About and that timeshares were not real estate for all packages since we are an adults only.. Out in Dreams Playa Mujeres Golf & Spa Resort, you can split your vacation between Coco Plum Island our! Thing we can do to generate more interest in the rate information for... Note this is pending availability and can be enjoyed at Gaucho Grill designated.

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dreams resort cancellation policy